A Better Way to Buy and Service a Car
At Saskatoon Auto Connection, we believe that the traditional way of buying and servicing a car is due for a change. That's why we've been reinventing the way used automobiles are sold, putting our processes in line with what our customers want, not what we want.
Our Story
Since 2008, we've been committed to providing a better way to buy and service a car. We believe that if we sell cars the way you want to buy one and we offer competitive service programs while still offering outstanding workmanship, we are far more likely to earn your business. That's why we've developed the VIP service program, which significantly lowers the cost of vehicle ownership and helps to ease the financial burden and inconvenience of costly repairs.
Our Services
We offer a wide range of services to meet your automotive needs. Our Auto Care Service Centre is fully equipped to handle all your maintenance and repair needs. From oil changes and tune-ups to brake repairs and suspension work, our certified technicians will get the job done right the first time. We also offer a range of detailing services, including washes, waxes, and interior cleaning and detailing. And, with our VIP program, you can enjoy exclusive benefits like priority service, discounts on repairs, and free oil changes.
Our Commitment to Customer Service
At Saskatoon Auto Connection, we're committed to providing an exceptional customer experience. That's why we offer a variety of benefits and services designed to make your car-buying and ownership experience as smooth and hassle-free as possible. From our comprehensive warranty to our VIP program, we're dedicated to making sure you're satisfied with your purchase and continue to support you after the sale.
Our Facilities
We invite you to visit our state-of-the-art facilities, located in the Sutherland Industrial Park at 139 105th St. East. Our modern showroom features a wide range of pre-owned vehicles, and our friendly and knowledgeable staff are always happy to assist you in finding the perfect car for your needs and budget. Our service centre is fully equipped to handle all your maintenance and repair needs, and our detailing center offers a variety of services to keep your car looking its best.
Poor Service Experience
Several reviewers had a poor experience with the service department, citing unexpected additional fees, poor communication, and a lack of transparency. One reviewer was quoted a price, only to be charged more, and had to argue to get the extra fees refunded. Another reviewer was sold a car with known issues, including an EVAP problem, which the dealership refused to fix.
Overpriced Services
Reviewers also mentioned that the dealership's services were overpriced, with one reviewer citing a $50 fee to remove a heatshield that wasn't even removed.
Lack of Trust
These negative experiences led to a loss of trust, with reviewers feeling that the dealership was more interested in making a sale than in providing good customer service.
Positive Experiences
On the other hand, several reviewers had a positive experience purchasing a car from the dealership, citing friendly and helpful staff, efficient service, and transparent communication.
Notable Staff Members
Several staff members were praised for their excellent service, including Tyler, Laverne, and Morgan, who were described as knowledgeable, friendly, and helpful.
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