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Passionate Healthcare in Your Community
Port Dalhousie Pharmacy stands proudly as your local pharmacy, dedicated to serving the greater St. Catharines area. Our team of experienced pharmacists and dedicated staff are committed to providing personalized, compassionate care, tailored to your unique health needs.
Your Trusted Healthcare Partners
Our pharmacists are highly skilled in medication management, offering comprehensive consultations to ensure you understand your medications and their interactions. We take pride in offering:
- Detailed medication reviews: Discussing your current medications, potential side effects, and optimizing your dosage.
- Diabetes management support: Providing personalized guidance on medication effectiveness, glucose monitoring, and lifestyle modifications.
- Comprehensive consultations: Addressing all your health concerns and providing tailored advice on nutrition, fitness, and disease prevention.
Dedicated Services for Your Convenience
Beyond traditional dispensing, we offer a range of services designed to enhance your healthcare experience:
- Medication delivery: Convenient doorstep delivery of your prescribed medications to overcome transportation barriers.
- Meds Check program: Comprehensive medication reviews to ensure safe and effective use of your medications.
- Prescription packaging: Customized medication organizers for efficient and hassle-free dosing.
Personalized Care, Every Time
We believe in building strong relationships with our patients and making your healthcare journey a collaborative experience. Our pharmacists are always available for personalized consultations, offering compassionate care and practical advice.
Understanding Your Needs
At Port Dalhousie Pharmacy, we take pride in our accessibility and responsiveness. We are committed to:
- Providing exceptional customer service with minimal wait times.
- Maintaining open communication and clear explanations about your medications and healthcare options.
- Offering convenient location and flexible hours to accommodate your busy schedule.
Staff and Service
The staff at Port Dalhousie Pharmacy and Lakeport Clinic have received high praise for their exceptional service. They are described as prompt, efficient, friendly, and knowledgeable. The pharmacists and doctors take the time to explain situations and options in a professional manner, making patients feel cared for and important.
Wait Times and Availability
While some reviewers had negative experiences with long wait times, others reported no wait times or were seen immediately. The clinic's ability to accommodate walk-ins and provide prompt service has been a highlight for many patients.
Cleanliness and Organization
The clinic and pharmacy have been described as clean and well-organized, with a welcoming atmosphere. The informative space and modern facilities have contributed to a positive experience for patients.
Negative Experiences
Some reviewers reported long wait times, poor service, and a lack of organization. One patient was forced to wait for 1.5 hours and was still not seen, while another patient did not receive service after 30 minutes.
Overall Experience
Despite some negative experiences, the majority of reviewers have reported a positive experience at Port Dalhousie Pharmacy and Lakeport Clinic. The staff's exceptional service, promptness, and knowledge have earned them high praise.
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