At Baldwin Animal Hospital in Whitby, we pride ourselves on providing exceptional pet care to the furry friends of our community. Since opening our doors in 2004, our dedicated team of veterinarians and staff have been committed to delivering compassionate and professional care to our four-legged patients.
Our Services
Our clinic offers a wide range of medical and surgical services for dogs and cats, including routine preventative health programs, dietary counseling, medical diagnostics, and surgical procedures. From routine exams and vaccinations to emergency surgeries, our experienced veterinarians and staff are equipped to handle any pet care need.
Our Facility
Our 1700 sq. ft. hospital is designed with the comfort and safety of your pet in mind. Our clinic is outfitted with clean and easily sanitized equipment, and our staff works hard to ensure that our hospital meets the highest standards of cleanliness and hygiene.
Meet Our Team
At Baldwin Animal Hospital, we're proud of our caring and compassionate veterinary team. Our team includes experienced veterinarians, educated in the latest veterinary medicine, as well as skilled and dedicated receptionists and veterinary assistants.
Dr. Dan Baturensky
Our founder and lead veterinarian, Dr. Dan Baturensky, has a deep passion for animal care, gained through his upbringing on a rural farm. With a degree from the University of Guelph, Dr. Baturensky has been in practice since 1998, ensuring that our patients receive the highest level of care.
Our Staff
Meet our talented team of receptionists, veterinary assistants, and veterinarians who are dedicated to providing exceptional pet care.
Anne-Marie, a long-time employee and Dr. Baturensky's right paw, has experience in reception, animal care, and medical management. Carolynn, our public relations expert, brings a strong professional background in customer service. Angela, our experienced receptionist, has a degree in veterinary medicine and is certified in pet loss support. Lisa, our receptionist/veterinary assistant, graduated from Seneca College with a diploma in veterinary assisting. Brittney, our newest team member, is a passionate animal lover and enthusiastic about providing exceptional pet care. Keira, our team member since 2019, is excited to be a part of our team.
Our Community
We are proud to be an integral part of the Whitby community, participating in local events and festivals, such as the Whitby Santa Claus Parade.
Our Philosophy
At Baldwin Animal Hospital, we believe in treating every pet like family, with compassion, care, and attention to detail. We strive to build strong relationships with our clients, providing exceptional pet care, guidance, and support every step of the way.
Staff and Service
Reviews highlight concerns about the staff, with some describing them as rude, disorganized, and unprofessional. One reviewer mentioned that the receptionist seemed to have a problem with their accent and declined services. However, other reviewers praised the staff for their patience, understanding, and compassion.
Pricing
Some reviewers felt that the prices at Baldwin Animal Hospital were too high, with one reviewer describing it as "absolute robbery." They compared the prices to other veterinary offices, stating that they were significantly higher.
Veterinary Care
The majority of reviewers praised Dr. Dan and his team for their knowledge, compassion, and care towards their pets. They described the team as kind, caring, and understanding, and appreciated the time they took to explain things and answer questions.
Overall Experience
Reviews were mixed, with some reviewers having a positive experience and others having a negative one. Those who had a positive experience praised the clinic's staff and veterinary care, while those who had a negative experience criticized the prices and staff service.
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