Your Partner in Protecting Your Lifestyle
Founded in 1988, Dickinson Insurance Inc. is an independent insurance broker with a mission to provide personalized insurance and financial services to individuals and small business owners. Our team, led by owner and broker Brian Dickinson, has over 30 years of experience in the insurance industry, ensuring that our clients receive expert guidance and customized solutions to meet their unique needs.
Our Approach
At Dickinson Insurance, we believe that every individual and business is unique, with their own set of circumstances, goals, and priorities. Therefore, we take a personalized approach to insurance planning, taking the time to understand our clients' lifestyles, family responsibilities, employment, and financial situations. We then use this information to assess their needs and recommend the best insurance options available.
Our Services
We offer a comprehensive range of insurance products and services, including life insurance, business insurance, group insurance, and living benefits insurance. Our extensive network of insurance carriers ensures that we can find the best coverage options to suit our clients' needs. We also provide critical illness insurance, disability insurance, and long-term care insurance to help our clients prepare for the unexpected.
Our Expertise
Brian Dickinson, the founder and broker of Dickinson Insurance, is a seasoned professional with a deep understanding of the insurance industry. With over three decades of experience, he has developed a keen expertise in identifying and addressing the unique insurance needs of individuals and small business owners. Brian is a member of the Conference for Advanced Life Underwriters (CALU) and the Financial Advisors Association of Canada (FAAC), and has also served on the Political Advisory Committee and the Planned Giving Advisory Committee.
Our Network
In addition to our extensive network of insurance carriers, we have established strong professional relationships with financial, legal, and accounting services. This allows us to provide our clients with a comprehensive range of expertise, from RRSPs and annuities to mutual funds and tax and financial planning.
Our Commitment
At Dickinson Insurance, we are committed to providing our clients with exceptional service, expert advice, and unparalleled coverage options. We understand that our clients' insurance needs are evolving, and we are dedicated to staying ahead of the curve to ensure that they receive the best possible protection for their assets. Whether you are an individual seeking life insurance or a small business owner looking for comprehensive business insurance, we are here to help.
Communication and Customer Service
Some customers have had poor experiences with Dickinson Insurance when it comes to communication and customer service. Lacy Molony and Jennifer Sweeney both reported difficulties in getting in touch with their agents, with Lacy's agent not responding to multiple attempts and Jennifer's agent being unable to provide a clear reason for her premium increase. Merica had a similar experience when she tried to close her policy, stating that her agent was rude and unhelpful.
On the other hand, some customers have had positive experiences with Dickinson Insurance's customer service. D. Whit praised their exceptional service, while Caspian Jennings and Matt Rickman both complimented their agents, Brad and Brad's respective knowledge and helpfulness. Amanda McDonnell and Mark Reimers also praised Caylen and Ryan, respectively, for their excellent customer service.
Premium and Policy Changes
Some customers have expressed frustration with Dickinson Insurance's premium and policy changes. Jennifer Sweeney's premium increased by $155 per month with no change to her policy, while Lacy Molony's policy was cancelled without notice. Merica had a problem with her policy being closed without her knowledge or consent.
On the other hand, some customers have reported positive experiences with Dickinson Insurance's rates and policy changes. D. Whit praised their unmatched rates, while Mark Reimers thanked Ryan for helping him with his policy changes over the years.
Agent and Staff
Some customers have had positive experiences with individual agents at Dickinson Insurance. Chayne Pribyl has been with the company for over 25 years and has praised their service. Caspian Jennings and Matt Rickman both complimented Brad and Brad, respectively, for their knowledge and helpfulness. Amanda McDonnell and Mark Reimers also praised Caylen and Ryan, respectively, for their excellent customer service.
On the other hand, some customers have had negative experiences with individual agents or staff. Lacy Molony's agent never responded to her attempts to contact them, while Jennifer Sweeney's agent was unable to provide a clear reason for her premium increase. Merica had a problem with her agent being rude and unhelpful when she tried to close her policy.
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