Get Your Phone Repaired Today, Worry-Free!
At Phone Guru, we are committed to providing exceptional service and quality repairs for your mobile devices. With years of experience in the industry, we have built a reputation for being the go-to destination for mobile phone and tablet repair services in Vancouver.
Our Services
At Phone Guru, we offer a wide range of repair services for various mobile devices, including Apple, Samsung, Google, BlackBerry, and more. Our team of skilled technicians is experienced in repairing various aspects of your device, including screens, batteries, charging ports, and more. We use only the highest-quality parts and components to ensure that your device is repaired to the highest standards.
Screen Replacement
Whether your phone or tablet screen is cracked, shattered, or not responding properly, we can help. Our skilled technicians will carefully remove the damaged screen and replace it with a brand new one, ensuring that your device looks and works like new again. We use OEM-quality replacement LCDs and parts to ensure that your screen repair is of the highest quality.
Unlocking Your Device
If you're tired of being locked into a specific carrier or plan, we can help you unlock your device to use it with any carrier or plan. Our team of experts has extensive experience in unlocking devices and can help you regain control over your device.
Water Damage Repair
If your device has suffered water damage, we can help. Our team of experts uses specialized equipment and techniques to clean and repair your device, ensuring that it is restored to its former working condition.
Software Repair
Our team of experts can help diagnose and repair software-related issues with your device, including crashes, errors, and other problems. We can also help you reset your device to its factory settings or perform a software update to fix any issues.
Data Recovery
If you've lost data due to a crash or other issue, our team of experts can help you recover your precious data. We use specialized software and techniques to recover your data, ensuring that you can regain access to your important files and documents.
Why Choose Phone Guru
At Phone Guru, we're committed to providing exceptional service and quality repairs. We believe in transparency and long-term customer relationships, which is why we offer a risk-free diagnostic service and a 1-year warranty on all of our repairs.
About Our Shop
Our shop is conveniently located at 4339 Dunbar Street in Vancouver, and we're open Monday to Friday from 10:30 am to 6:00 pm and Saturday from 10:30 am to 5:00 pm. Contact us at (604) 225-0571 to learn more about our services and to schedule an appointment.
Negative Experiences
- Unreliable Repairs: Jacob Slovak had a phone repaired with a promised 1-hour turnaround, but the repair took 8 days, and the phone was not properly fixed. Sean McCotter experienced a screen replacement that started to glitch and cut in and out less than 2 months after the repair. Tessa McDermid's MacBook Air screen broke again less than 24 hours after the initial repair.
Unresponsive Customer Service: Jacob Slovak reported that he had to convince the repair shop to ship his phone to him overnight after they failed to notify him that they would be closed due to snow. Tessa McDermid experienced poor communication from the shop, waiting two days for a response to her email and then receiving an aggressive response from the manager.
Faulty Repairs: Michael T. Slade's screen replacement started to malfunction shortly after the repair, and he was told that the screen was not covered under warranty. Tessa McDermid's MacBook Air screen broke again shortly after the initial repair.
Unfair Pricing: Tessa McDermid was told that it would cost another $400 to fix her MacBook Air screen, which she believed was excessively high.
Lack of Empathy: Tessa McDermid reported feeling deeply upset and frustrated by the shop's aggressive handling of the situation, and felt that her concerns were not taken seriously.
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