At VanCell, we pride ourselves on being a highly rated and recommended cell phone repair shop located in Vancouver. Our experienced and certified electronics technicians have been repairing phones for corporate clients since 2007 and have proudly served the Greater Vancouver area for over 15 years. We have built a reputation for delivering exceptional quality repairs and unparalleled customer service.
Our Services
We offer a wide range of services to cater to our customers' needs. Whether you need a simple repair, a complex fix, or a routine maintenance check-up, our team of experts is equipped to handle it. From cracked screens to faulty charging ports, we can repair almost any issue with your device. We understand the importance of staying connected, and we strive to get you back up and running as quickly as possible.
In-Store Repairs
Conveniently located in Vancouver, our repair facility provides expert phone repairs, and most repairs are completed while you wait. Our technicians are dedicated to providing a fast and friendly service, ensuring you can get back to your daily routine with minimal disruption. We accept cash, debit, and most major credit cards.
Mail-In Repairs
If you're unable to visit our store, we understand that mail-in repairs can be a convenient option. Our team is happy to help you with your repair needs, no matter where you are in Canada. We'll provide you with a pre-paid shipping label and a detailed instruction manual to ensure a smooth and seamless process.
Our Solution
At VanCell, we've seen it all. Our technicians have dealt with everything from water-damaged devices to devices that have been run over by a car. We take pride in our ability to fix even the most complex issues, and we're confident in our ability to get your device back up and running quickly.
Why Choose Us?
At VanCell, we believe that quality work produces growth and success. We're committed to providing the highest quality repairs and the best customer service in the industry. We're dedicated to making sure you're completely satisfied with our services.
Core Values
Our core values at VanCell are rooted in a deep respect for the value of people. We believe that love is the most important part of our business, and we strive to put people first. We also value integrity, positivity, and a commitment to delivering exceptional customer service.
Ratings and Reviews
The reviewers have consistently given perfect scores of 5 stars, indicating their exceptional satisfaction with the services rendered by VanCell. The tone of the reviews is overwhelmingly positive, highlighting the shop's commitment to providing excellent customer service, fast turnaround times, and reasonable prices.
Service Quality
The reviewers have praised the shop's employees, particularly Mohan, for their friendly, knowledgeable, and helpful attitudes. They have also commended the shop's ability to repair phones quickly, with some repairs being completed within 30 minutes or less. Additionally, the reviewers have appreciated the shop's competitive pricing and willingness to provide guidance on phone repairs and replacements.
Turnaround Time
The reviewers have consistently mentioned the shop's ability to complete repairs on a short turnaround, with some repairs being done same-day. This suggests that VanCell prioritizes efficiency and convenience for their customers.
Price
The reviewers have praised the shop's prices, describing them as "competent" and "reasonable." This suggests that VanCell offers fair prices for their services, which is an important factor in building customer trust.
Parking and Location
One reviewer specifically mentioned that there is "lots of parking in the area, " which suggests that the shop is easily accessible.
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