Our Story
At Milner Group, we are a family-owned and operated business that has been serving Vancouver Island for nearly fifty years. We started out with a small group of employees and a single gravel pit, and over the years, we've expanded our services to become a leading provider of civil construction, trucking, and recycling services on the Island.
Our journey began in 1972 when Milner Trucking & Excavating was founded in the Nanaimo area. Pacific Coast Waste Management, which was a small wood recycling operation, joined forces with us in 2012 to become Milner Recycling. Today, we operate a state-of-the-art recycling facility and accept all non-hazardous waste. Our commitment to providing quality services has earned us a reputation for being reliable, efficient, and environmentally conscious.
Our Services
At Milner Group, we offer a wide range of services to cater to the needs of our clients on Vancouver Island. Our core business is civil construction, where we specialize in earthworks, excavation, and infrastructure projects. We also offer trucking services, gravel and soil disposal, recycling facilities, and hazardous materials disposal services. Whether it's building a new road, developing a residential or commercial property, or clearing land, we have the expertise and equipment to get the job done efficiently and effectively.
Our Expertise
Our team of experienced professionals has the expertise and knowledge to navigate even the most complex construction projects. We've worked on numerous civil construction projects, including municipal infrastructure, residential developments, and commercial construction projects. Our capabilities also extend to trucking services, where we operate a fleet of trucks and equipment to transport goods and materials throughout the Island.
Our Commitment
At Milner Group, we're committed to providing exceptional service, ensuring customer satisfaction, and making a positive impact on the environment. We strive to build long-term relationships with our clients by delivering quality results, on time and on budget. Our commitment to the community is reflected in our community engagement initiatives, where we participate in local events and contribute to environmental causes.
Get in Touch
For more information about our services, please don't hesitate to contact us. We'd be delighted to discuss how we can assist you with your next project. Our friendly team is always available to provide guidance and support every step of the way.
Overall Experience
The reviews showcase an overwhelmingly positive experience with Milner's bin rental service and related products. Customers praise the helpful and professional drivers, office staff, and prompt delivery and pickup of equipment.
Staff and Service
The staff at Milner's are commended for their kindness, courtesy, and professionalism. Several reviewers mention specific employees, such as Cass, Mara, Lara, and Deanna, who provide excellent customer service. The employees' demeanor is seen as accommodating, friendly, and pleasant.
Facilities and Services
Reviewers appreciate the clean and accessible facilities, including the ability to dispose of yard waste, pick up fill, and access soil and gravel. The site is described as easy to navigate, with ample space to work.
Value and Pricing
Customers praise the competitive pricing and value for the services provided. Several reviewers mention that the prices are "fair" and that they received "good deals" on their equipment rentals and deliveries.
Suggestions for Improvement
One reviewer, K'Reen Kerr, suggests that the owners treat their employees better by providing a staff breakroom and handwashing stations. This is the only negative comment among the reviews.
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