Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Edmonton
Netcotech has been delivering enterprise-grade IT solutions since 2002, serving businesses across Edmonton and North America. Our team of certified engineers specializes in 24/7 managed IT services, cybersecurity, cloud infrastructure, and disaster recovery solutions tailored to meet industry-specific compliance standards. With over two decades of experience, we combine proactive maintenance, advanced threat protection, and dedicated support to minimize downtime and maximize operational efficiency. Our client-centric approach includes free weekly on-site visits for businesses with 10+ staff, enterprise-grade hardware installations, and a 90-day money-back guarantee.Backed by partnerships with leading technology providers like Fortinet and Microsoft Azure, we ensure our clients receive scalable, future-ready IT infrastructure. Our commitment to transparency is demonstrated through price-match guarantees, no-contract flexibility, and 100% satisfaction assurance. By handling vendor coordination and implementing automated monitoring systems, we reduce administrative burdens while maintaining enterprise-level security and compliance.
Services
Managed IT Services
Cyber Security
Cloud Migration
Disaster Recovery
Network Security
IT Consulting
Firewall Management
Endpoint Protection
Azure Cloud Services
Backup Solutions
Details
- Year established: 2002
Highlights and features
- 21 years of enterprise IT solutions expertise
- Certified engineers with Microsoft and Fortinet credentials
- 30-second phone response and 24/7 monitoring
- Free weekly on-site visits for businesses with 10+ staff
- Price-match guarantee with 90-day money-back assurance
Associations and certifications
- Microsoft
- VMware
- Fortinet
- Watchguard
- Sophos
- 3CX
- Unitrends
What people say
Outstanding responsiveness
Consistently reliable
Expert engineers
Seamless migration
Cost-effective solutions
Services
Managed IT Services
Our 24/7 managed IT services provide continuous network monitoring, proactive maintenance, and immediate incident response. Certified engineers handle system updates, security patches, and vendor coordination to ensure optimal performance. Businesses receive guaranteed 30-second call response times and weekly on-site visits for organizations with 10+ staff, minimizing downtime while maintaining compliance standards.
Cyber Security
Comprehensive cybersecurity solutions include firewall management, endpoint detection, and 24/7 threat monitoring. We implement enterprise-grade Fortinet firewalls, EDR systems, and SOC services with included cyber liability insurance. Our security audits and compliance preparation help businesses meet industry-specific requirements while protecting against evolving digital threats.
Cloud Migration
Microsoft Azure cloud migration services optimize infrastructure for scalability and cost-efficiency. Our certified engineers design hybrid cloud solutions, deploy virtual machines, and implement disaster recovery systems using geo-redundant data centers. Clients benefit from seamless integration with on-premise systems and ongoing support for cloud-based applications and storage.
Disaster Recovery
Enterprise backup and disaster recovery services ensure business continuity through automated incremental backups and rapid system restoration. Using Veeam and Unitrends platforms, we guarantee data recoverability within minutes using dissimilar hardware if needed. Our solutions include cloud storage optimization and customized recovery plans for critical business applications.
IT Consulting
Strategic IT consulting covers network design, risk assessments, and technology roadmaps tailored to business growth. Services include HIPAA/PCI compliance preparation, infrastructure audits, and migration planning with zero-downtime implementation. Certified engineers provide technical leadership for network upgrades, Wi-Fi deployments, and structured cabling projects.
Questions
What's included in your Edmonton IT support?
Includes 30-second call response, weekly on-site engineer visits, enterprise firewall, Aruba WiFi, advanced security stack, and contract buyout coverage up to $5,000.
Is switching IT providers risky?
We handle full transitions with zero downtime, including vendor communication and after-hours implementation. We'll even pay up to $5,000 to buy out existing contracts.
How fast is your IT team?
Calls answered in under 30 seconds, tickets resolved within 5-10 minutes. We guarantee faster response than any competitor or beat their price by 10%.
Do you offer IT outsourcing services?
Yes, we provide full IT department outsourcing or co-managed services alongside existing teams with senior-level engineers and 90-day satisfaction guarantee.
What makes Netcotech different from other providers?
Combines lowest prices with included enterprise hardware, advanced security stack, and dedicated engineers. Backed by 21 years experience and 100% satisfaction guarantee.
Do you serve businesses in Edmonton?
Yes, we provide local Edmonton IT services with on-site support available within 10 minutes. Also serving Calgary, Toronto, and Newport Beach locations.
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