GIVE US A CALL, WE'RE HERE TO KEEP YOU COOL AND WARM ALL YEAR LONG!
City Air Toronto, a trusted HVAC contractor in the Greater Toronto Area, has been serving residential and commercial customers for over 30 years. We prioritize customer satisfaction and prioritize delivering reliable, dependable solutions to your heating, ventilation, and air conditioning needs.
Our Expertise
We offer a comprehensive array of services to keep your home or business comfortable throughout the year. Our certified technicians have extensive experience in:
Heating Services
- Furnace Installation, Repair & Maintenance
- Boiler Installation, Repair & Maintenance
- Radiant In-Floor Heating Installation & Repair
Cooling Services
- Air Conditioner Installation, Repair & Maintenance
- Duct Cleaning & Air Quality Services
- Heat Pump Installation & Repair
Other Services
- Tankless Water Heater Installation & Repair
- Gas Line Installation & Repair
Our Beliefs
At City Air Toronto, we believe in:
- Customer Focus: We prioritize understanding your needs and providing solutions tailored to your unique situation.
- Transparency: We offer clear and fair pricing with no hidden fees.
- Professionalism: Our technicians are highly skilled, certified, and committed to providing exceptional customer service.
- Quality: We use only high-quality parts and materials to ensure lasting solutions.
Why Choose City Air Toronto?
- 24/7 Emergency Services
- Free Quotes & Assessments
- Flexible Financing Options
- Personalized Customer Care
- Over 30 Years of Experience
Contact us today and let us help you achieve optimal comfort and efficiency in your home or business. We are committed to exceeding your expectations and becoming your trusted partner in HVAC solutions.
Poor Customer Service and Unprofessionalism
The majority of customers have expressed frustration and disappointment with City Air's customer service, citing unprofessionalism, lack of responsibility, and verbal abuse from the owner. Many have reported being ignored, having their calls and emailsavoided, and being belittled when attempting to resolve issues.
Quality of Work and Technical Issues
There have been reports of broken AC systems being installed, and faulty repairs leading to additional problems. Some customers have had to deal with technicians who are rude, pushy, and unprofessional, leading to unnecessary stress and anxiety.
Positive Experiences
On the other hand, a few customers have had positive experiences with City Air, praising the professionalism and expertise of technicians like Sylvio, who went above and beyond to fix issues and provide knowledgeable tips.
Common Complaints
Common complaints include overcharging, subpar service, and a lack of transparency in pricing and repair processes. Some customers have reported being charged exorbitant amounts for repairs that were not fully explained or justified.
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