Treat customers right and they will never leave you.
At Dundas Automotive Repair, we understand that car trouble can be frustrating and stressful. That's why we're committed to providing you with exceptional service and repair solutions to get you back on the road quickly and safely. Our family-owned and operated full-service automotive repair facility has been serving the London, Ontario community since 1986.
Our Philosophy
We believe that building strong relationships with our customers is the key to our success. That's why we take the time to understand your unique needs and concerns, providing personalized service to ensure that you receive the best possible care for your vehicle. Our team of certified technicians is dedicated to delivering high-quality, guaranteed service at fair prices.
Services We Offer
At Dundas Automotive Repair, we offer a wide range of services to meet the needs of our customers. Our services include:
- Auto Service: Our expert technicians are equipped to handle all types of vehicle repairs and maintenance, from routine oil changes and filter replacements to more complex issues.
- Diagnostic Services: Our state-of-the-art diagnostic equipment helps us quickly and accurately identify the source of the problem, allowing us to provide effective and efficient solutions.
- Brake Repair and Service: Our trained technicians can repair or replace brake pads, rotors, and other brake components to ensure optimal stopping power.
- Battery Service: We offer a range of battery services, from testing and replacement to installation and maintenance.
- Tire Service and Sales: Our experts can inspect, repair, and replace tires to ensure optimal traction and safety on the road.
- Wheel Alignment and Balancing: Proper wheel alignment and balancing can improve fuel efficiency, handling, and tire longevity.
- Exhaust System Repair: Our technicians can diagnose and repair issues with your exhaust system, including mufflers, catalytic converters, and exhaust pipes.
- Check Engine Light Diagnostics: We can help diagnose and repair issues that trigger the check engine light, saving you time and money in the long run.
- Fleet Services: We provide specialized maintenance and repair services for fleets of all sizes, from private vehicles to large commercial fleets.
Benefits of Choosing Dundas Automotive Repair
By choosing Dundas Automotive Repair, you can expect:
- Nationwide Warranty: Our partnership with TechNet Professional Auto Service centers gives you peace of mind knowing that your vehicle is covered by a nationwide warranty for at least 24 months or 40,000 kilometers, whichever comes first.
- Roadside Assistance: Get help when you need it most with our roadside assistance program, which covers services like lockout, flat tire repair, fluid delivery, battery jump start, or tow.
- Exceptional Customer Service: Our team is dedicated to delivering personalized service, expert advice, and transparent communication every step of the way.
Learn More
To learn more about our services and facilities, please visit our website or contact us directly. We're committed to providing you with the best possible automotive repair and service experience.
Excellence in Customer Service
The reviews highlight the exceptional customer service provided by Lou and his team at Dundas Automotive Repair. Many customers praised Lou's friendly, knowledgeable, and helpful nature, citing examples of how he took the time to explain issues with their vehicles and provided options for repair at different price points.
Generosity and Integrity
Some reviewers were particularly impressed by Lou's generosity and integrity. One customer mentioned that Lou fixed a passenger window without charging them, citing that it wasn't necessary to replace any parts. Another customer appreciated Lou's honesty and willingness to prioritize repairs based on urgency.
Quick and Reliable Service
Multiple customers praised the speed and reliability of the service provided by Dundas Automotive Repair. Many mentioned that their vehicles were repaired quickly, and in some cases, were even ready on the same day.
Negatives
Disappointment with Scheduling
One reviewer was unhappy with their experience, citing that they were made to wait a week without their vehicle and were eventually cancelled without being informed.
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