Big dreams need big protection, trust us to get you covered!
A Legacy of Local Insurance Expertise
Reliance Insurance emerged from humble beginnings in 1992, with a vision to provide personalized and accessible insurance solutions to the Medicine Hat community. Founded by industry veteran Fred Hall, the brokerage quickly established itself as a trusted advisor, built on the pillars of integrity, expertise, and personalized service. Today, the reins have been passed to a talented team led by Justin Cunningham, Braden Maser, Chad Fai, and Lisa Mathison, who carry forward Fred's legacy with unwavering dedication.
Comprehensive Coverage for Every Aspect of Life
From protecting your home to ensuring the smooth running of your business, Reliance Insurance offers a comprehensive range of insurance plans to meet every individual's and family's needs. Our dedicated team works closely with clients to understand their unique risks and tailor coverage options that align with their specific circumstances.
Personal Insurance
- Home Insurance
- Auto Insurance
- Travel Insurance
- Life Insurance
- And more!
Commercial Insurance
- Business Insurance
- Construction Insurance
- Energy Insurance
- Hospitality Insurance
- Manufacturing Insurance
- Professional Liability Insurance
- Directors & Officers Liability Insurance
- Transportation Insurance
- And much more!
Why Choose Reliance Insurance?
- Local Expertise: As a locally owned and operated brokerage, we understand the unique risks and needs of the Medicine Hat community.
- Personalized Service: We take the time to understand your individual situation and provide tailored solutions.
- Competitive Rates: We work with leading insurance companies to offer competitive rates and discounts.
- Dedicated Team: Our experienced and friendly staff is committed to providing exceptional customer service every step of the way.
Outstanding Service
The reviewers praised Reliance Insurance for providing excellent service. Many mentioned that the brokers were friendly, helpful, and efficient. Carissa Page, Lacey, Kerri, Hailey, Maureen, Val, and Nancy were all commended for their great service. The reviewers appreciated the brokers' ability to understand their needs and provide personalized service.
Disappointing Experience
One reviewer, Jessica, had a negative experience with Lacey. She sent her personal documents two weeks prior to switching insurance companies but never received a response. When she called back, she was told that there was a $0 claim on her account, which she had never heard of. She was also told that her file would be reviewed, but was unable to get a response for three hours. Jessica concluded that the customer service was horrible and wasted her time.
Conclusion
Reliance Insurance has received overwhelmingly positive reviews for their exceptional service. Their brokers are described as friendly, helpful, and efficient. However, one reviewer had a disappointing experience with Lacey, who failed to respond to her documents and was unable to follow through on her commitments.
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