Trust us to care for your furry friends like family!
Welcome to Crescent Falls Veterinary Hospital, your premier veterinary care provider in Vernon, BC. Established in 2003, our hospital is dedicated to providing top-notch veterinary medical services to dogs, cats, and small animals in the Vernon area. Our experienced and caring team of veterinarians and support staff are committed to delivering exceptional care, compassion, and personalized attention to every patient.
Our Commitment to Patient Care
At Crescent Falls Veterinary Hospital, we believe that every patient deserves the highest level of care. Our team of skilled veterinarians and support staff work together to provide a wide range of services, from routine health exams and vaccinations to surgeries, diagnostic imaging, and preventative health measures. We take the time to listen to your concerns, answer your questions, and work with you to develop a personalized care plan tailored to your pet's unique needs.
Our Services
Our comprehensive range of services includes:
Medical Services
- Routine health exams to detect potential health issues early on
- Vaccinations to protect against diseases and illnesses
- Diagnostic services, including blood tests and imaging studies
- Preventative health measures, such as parasite control and dental care
- Treatment for common health issues, such as arthritis and skin conditions
Surgical Services
- Spays and neuters for reproductive health
- Soft tissue and orthopaedic surgeries for a range of conditions
- Veterinary therapeutic laser therapy for pain relief and healing
Diagnostic Imaging
- Digital radiographs for assessing chest and abdominal health
- Ultrasound imaging for detecting internal health issues
Preventative Health Measures
- Parasite control and prevention programs
- Heartworm prevention and treatment
- Dental care and oral health maintenance
Meet Our Team
Our caring and compassionate team of veterinarians and support staff are dedicated to providing exceptional care to every patient. Meet our team and learn more about our veterinarians and support staff.
Our Commitment to Continuing Education
At Crescent Falls Veterinary Hospital, we believe in staying ahead of the curve in veterinary medicine. We participate in ongoing continuing education and training to ensure that our team is up-to-date on the latest medical advancements and technologies.
Contact Us
We welcome you to contact us with any questions, concerns, or to schedule an appointment. You can reach us by phone or email, or by visiting our website.
Experience and Quality of Care
The reviews of Crescent Falls Vet Clinic are quite mixed, with some customers reporting positive experiences and others having negative ones. On one hand, some reviewers praised the clinic's staff, prices, and overall care, giving it 5 stars. They appreciated the vets' and techs' professionalism, friendliness, and willingness to educate them on their pets' conditions.
On the other hand, the majority of reviewers had deeply negative experiences. They reported receiving subpar care, neglect, and incompetence from the clinic's staff, particularly Dr. Ringess and Dr. Schimpl. Many reviewers felt that the clinic was irresponsible in their handling of their pets' health issues, leading to further complications and even life-threatening situations.
Mismanagement and Neglect
Several reviewers reported instances of mismanagement and neglect at the clinic. One reviewer's dog required multiple surgeries due to inadequate care, and another dog was over-vaccinated, causing significant pain and discomfort. Some reviewers were told that their pets' conditions were fine when, in reality, they had underlying issues that were not addressed.
Lack of Accountability
One common theme among the negative reviews is the clinic's lack of accountability for their mistakes. When reviewers expressed their concerns, they were met with a smug attitude and no concrete solutions or apologies. This lack of accountability has led to a loss of trust among many customers.
Consequences and Recommendations
As a result of these negative experiences, many reviewers advised against using Crescent Falls Vet Clinic. Some have even filed complaints with the College Of Veterinarians of BC. It is essential for pet owners to be cautious when selecting a vet clinic and to thoroughly research reviews before making a decision.
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