Protecting your dreams, one policy at a time.
At Verge Insurance, we take pride in being a leading insurance brokerage firm in the Niagara Region. With a rich history dating back to 1953, we have established ourselves as a trusted name in the industry, providing personalized insurance solutions to individuals, families, and businesses.
Our Vision and Mission
Our mission is to be the superior choice in advice-based insurance solutions, delivering service beyond expectations. We strive to make insurance uncomplicated, providing our clients with expert guidance and tailored policies that meet their unique needs. Our vision is to be the go-to insurance partner for our community, built on the foundation of integrity, competency, and empathy.
Our Services
We offer a comprehensive range of insurance services, including:
- Personal Insurance: Auto, Home, Life, and additional risks
- Business Insurance: Manufacturing, Construction, Realty, Transportation, Wineries & Agriculture, Environmental, and Cyber Security Programs
- Specialty Programs: Pickleball Insurance, Ontario ArborGuard Program, Pet Sitters, Waste Program, and Septic Program
Our team of experienced insurance professionals is dedicated to providing expert advice, personalized service, and tailored solutions to meet the unique needs of our clients.
Our History
Verge Insurance began as a small, one-room brokerage in St. Catharines in 1953. Over the years, we have grown through strategic acquisitions and mergers, expanding our services and product offerings. Today, we are the largest independently owned insurance brokerage in the Niagara Region, ranked in the top 5% of brokerages in the province.
Our Commitment
At Verge Insurance, we are committed to delivering exceptional service, building long-term relationships, and providing our clients with the best possible insurance solutions. We believe in making insurance uncomplicated, and we're here to protect your dreams.
Overall Experience
Verge Insurance Brokers Ltd. received a mix of reviews, with some customers having a positive experience while others had a negative one. While there were some complaints about mistakes being made and poor communication, many customers praised the helpfulness and professionalism of the insurance brokers.
Communication and Customer Service
Several customers praised the brokers' ability to explain complex concepts in a clear and patient manner. For example, Jessica C. was credited with helping Andrea Michaud sort out a complicated insurance situation, and Michael was commended for explaining policy details to Hannah Carron. On the other hand, Timothy Paul felt that Verge Insurance Brokers Ltd. had poor communication, as they terminated his insurance without clearly explaining the payment schedule.
Reliability and Trustworthiness
Some customers expressed concerns about the reliability and trustworthiness of Verge Insurance Brokers Ltd. Timothy Paul felt that the company took advantage of him by cancelling his insurance and not returning his payment. In contrast, Jessica C. was praised for being one of the most honest people Andrea Michaud had ever met.
Efficiency and Convenience
Many customers appreciated the efficiency and convenience of working with Verge Insurance Brokers Ltd. Dee had a positive experience when Mike set her up with an insurance company in one phone call, while Hannah Carron was impressed with Michael's ability to get her set up with insurance for her car quickly and efficiently.
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