As a trusted veterinary hospital in Winnipeg, Manitoba, St. Norbert Animal Hospital has been dedicated to providing top-notch care to our furry friends since 2014. Our team of caring professionals is committed to building relationships with our clients and their pets, ensuring that every visit is a positive and comfortable experience. Our state-of-the-art facilities and equipment enable us to provide a wide range of medical treatments and services, from vaccinations and surgeries to behavioral counseling and complex surgeries.
Our Services
We understand that every pet is unique, and that's why we offer a comprehensive range of services designed to meet their individual needs. Whether your pet is young or old, healthy or sick, we're here to help. Our services include:
- Vaccinations: Keeping your pet healthy and protected against diseases is our top priority. We offer a range of vaccination programs to suit your pet's needs.
- Surgical Services: From spay/neuter procedures to complex surgeries, our experienced veterinarians and technicians are equipped to handle a wide range of surgical needs.
- Behavioral Counseling: Sometimes, behavioral issues can be challenging to address. Our team of veterinarians and certified behavioral counselors are here to help you and your pet work through these issues.
- Wellness Exams: Regular check-ups are essential to maintaining your pet's overall health. Our wellness exams include detailed physical examinations, blood work, and other diagnostic tests to identify potential health issues early on.
- Dental Care: Good oral health is crucial for your pet's overall well-being. Our dental services include cleanings, extractions, and other treatments to keep your pet's teeth and gums healthy.
Meet Our Team
At St. Norbert Animal Hospital, we're proud of our talented team of veterinarians, technicians, and support staff. Meet some of our dedicated professionals:
- Dr. Breanne Fredette: Veterinarian, Read Bio
- Dr. Rochelle Naherniak: Veterinarian, Read Bio
- Leslie: Practice Manager, Read Bio
- Alyssa: RVT, Read Bio
- Erica: RVT, Read Bio
- Jennifer: RVT, Read Bio
- Juliet: RVT, Read Bio
- Tori: RVT, Read Bio
- Jessica: Vet Assistant, Read Bio
- Nicole: Vet Assistant, Read Bio
- Sabrina: Vet Assistant, Read Bio
- Sylvie: Vet Assistant, Read Bio
- Payton: Vet Assistant, Read Bio
- Ashley: Vet Assistant, Read Bio
- Jeanine: Receptionist, Read Bio
- Tara: Receptionist, Read Bio
- Agnes: Meet and Greet Specialist, Read Bio
Quality of Care
Several reviewers praised the quality of care provided by the veterinary staff, citing friendly and knowledgeable staff, clear explanations, and excellent service. Many reviewers mentioned that their pets received outstanding care, with one reviewer noting that the staff went above and beyond to make their pet comfortable. Another reviewer praised the doctor's ability to explain procedures clearly and professionally.
However, one reviewer expressed disappointment with their experience at the hospital, citing malpractice that left their cat severely injured. The reviewer was devastated and had to put their cat down prematurely due to the hospital's actions.
Communication
A few reviewers mentioned issues with communication, mainly related to pricing or test results. One reviewer noted that the doctor failed to inform them of an additional $65 test, only revealing the cost at the front desk. Another reviewer felt that the hospital could improve its customer service skills, particularly in regards to handling emergencies or concerns.
Staff and Atmosphere
Most reviewers praised the staff, describing them as friendly, knowledgeable, and caring. One reviewer specifically mentioned the efficiency of the front desk staff, who greeted them warmly and kept the waiting room atmosphere pleasant.
However, one reviewer mentioned that the hospital could improve its customer service skills and show more compassion for pet owners.
Changes and Consistency
A few reviewers mentioned that they had experienced changes in the doctors or veterinary staff over the years, which sometimes made it difficult for them to maintain a relationship with the same veterinarian. One reviewer suggested that the hospital could improve consistency in regards to the doctors and veterinary staff.
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