Business Details
28 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Langley, BC
Norlang Auto has been Langley's trusted dealership alternative auto repair center since 1998, specializing in both domestic and imported vehicles including European models like Audi, BMW, and Mercedes-Benz. Our team of certified technicians combines extensive factory-level repair expertise with state-of-the-art diagnostic tools to deliver comprehensive services ranging from routine maintenance to complex engine repairs. We prioritize ongoing technical education to stay current with automotive advancements, particularly for sophisticated European vehicles, while maintaining a strong commitment to community involvement and environmental sustainability through our Green Garage initiative.Our 10 mechanical bays and dedicated service advisors ensure efficient fleet maintenance for commercial clients, backed by a 2-year/30,000 km warranty on all repairs. We offer complimentary vehicle inspections, transparent pricing, and customer-centric amenities like courtesy cars to support our mission of becoming Langley's preferred automotive service provider.
Services
Diesel Servicing
Fleet Maintenance
Brake Repair
Tire Services
Computer Diagnostics
Suspension Work
Transmission Repair
Emission Repairs
Air Conditioning Service
Fluid Leak Repair
Details
- Year established: 1998
Highlights and features
- 20+ years of specialized European vehicle repair experience
- Red Seal Certified technicians with ongoing technical training
- 2-year/30,000 km nationwide service warranty on all repairs
- Eco-conscious Green Garage with recycling initiatives
- Complimentary vehicle inspections with detailed reporting
What people say
Excellent service
Professional staff
Transparent pricing
Thorough inspections
Courtesy vehicles
Services
Fleet Maintenance
Our comprehensive fleet maintenance program ensures minimal vehicle downtime for businesses through priority scheduling and tailored service packages. With specialized expertise in commercial vehicle diagnostics and repairs, we offer nationwide warranty coverage valid for 20,000 kilometers or 12 months. Our Red Seal Certified technicians perform logbook maintenance while maintaining detailed service records for fleet managers, combining competitive pricing with premium quality service to optimize business vehicle performance and longevity.
European Car Care
Specialized maintenance and repair services for European vehicles including Audi, BMW, Mercedes-Benz, and Volkswagen models. Our technicians receive ongoing training to address complex European automotive systems, utilizing advanced diagnostic equipment to maintain factory specifications. We provide detailed service explanations with photographic documentation, ensuring proper care for sophisticated European engineering while maintaining warranty compliance through approved repair methods.
Emergency Repairs
24/7 emergency repair services for critical vehicle failures with rapid response times and temporary solutions to ensure safety. Our experienced technicians handle urgent mechanical issues using mobile diagnostic tools and maintain constant communication with customers throughout the repair process. We offer complimentary loaner vehicles during business hours and provide transparent cost estimates before initiating any emergency repair work.
Tire Services
Full-service tire center offering sales, installation, and maintenance for passenger, performance, and light truck/SUV vehicles. We maintain extensive tire inventory with premium and economy options, providing free pressure checks and rotation services. Our technicians perform comprehensive tire health assessments to prevent premature wear and improve fuel efficiency, offering seasonal tire changeovers with proper storage solutions for optimal year-round vehicle performance.
Diagnostic Services
Advanced diagnostic services using state-of-the-art equipment to identify and resolve complex vehicle issues with precision. Our technicians perform complete safety analyses and drivability assessments, interpreting onboard computer data to pinpoint mechanical problems. We provide detailed diagnostic reports with photographic evidence and repair recommendations, ensuring accurate problem resolution while maintaining open communication about required maintenance priorities.
People
Sylvan
Service Advisor
Experienced automotive specialist with expertise in diagnostics and customer service, known for thorough inspections and clear communication about vehicle repair needs.
Matt
Technician
Certified mechanic specializing in European vehicles, recognized for accurate diagnostics and transparent explanations of complex repair requirements to customers.
Jeff Somers
Lead Technician
Senior technician with extensive knowledge in automotive systems, providing expert repairs and detailed post-service follow-ups to ensure customer satisfaction.
Jordan
Service Coordinator
Customer service specialist managing appointments and repairs, noted for exceptional communication skills and assistance with urgent vehicle situations.
Andy
Technician
Experienced mechanic handling diagnostics and repairs, praised for professional service and technical expertise in resolving complex automotive issues.
Questions
What types of vehicles do you service?
We specialize in European imports including Audi, BMW, Mercedes-Benz, and Volkswagen, while also servicing all domestic and Asian models.
Do you offer warranty coverage on repairs?
All repairs come with a 2-year/30,000 km nationwide warranty covering both parts and labor for your protection.
Can I schedule same-day appointments?
We prioritize emergency cases and often accommodate urgent repairs, with standard appointments typically available within 24-48 hours.
Do you provide loaner vehicles?
Yes, we offer complimentary loaner vehicles during business hours to keep you mobile while your car is being serviced.
How do you handle fleet vehicle maintenance?
We create customized fleet maintenance programs with priority scheduling, detailed reporting, and nationwide warranty coverage for commercial clients.
What sets you apart from dealerships?
We combine dealership-level expertise with personalized service, often at lower rates, while maintaining full transparency about all repair needs.
