Desforges Water Treatment is a family-owned business with 25 years of experience in providing top-notch water treatment services to residential, agricultural, and commercial clients in Eastern Ontario. Our team, led by Pierre and Mathieu Desforges, is dedicated to offering quality products and exceptional service to our customers.
Our Mission
At Desforges Water Treatment, we understand the importance of clean and safe water for daily life. Our mission is to provide our customers with reliable and long-lasting solutions to their water problems. We believe that everyone deserves access to good water, and we strive to make it possible for our clients.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our clients. Our water analysis service helps identify the root cause of water issues, and our installation and after-sales services ensure that our customers receive the best possible solutions. Our team of experts is equipped with the necessary knowledge and tools to tackle any water problem, from common issues like hard water and bacteria to complex problems requiring specialized solutions.
Our Products
Our product lines, Ecowater and Durastill, are renowned for their quality and reliability. We offer a wide range of products, including water softeners, filters, ultraviolet lights, whole home reverse osmosis systems, chlorine or peroxide injection systems, and agricultural, commercial, and industrial systems. Our products are designed to transform problematic water into clear, odorless, and soft water that is perfect for personal use, cooking, and other applications.
Our Commitment
At Desforges Water Treatment, we are committed to providing our customers with top-quality service and products. We believe in building long-term relationships with our clients, and we strive to exceed their expectations with every interaction. Our team is dedicated to staying up-to-date with the latest technologies and innovations in water treatment to ensure that our customers receive the best possible solutions.
Why Choose Us
With 25 years of experience and a team of experts, we are the go-to specialists for all your water treatment needs. Our commitment to quality, reliability, and exceptional service sets us apart from the rest. We serve the region of Rockland, Embrun, Hawkesbury, Cornwall, and surrounding areas, and we are proud to be one of the most trusted names in Eastern Ontario for water treatment services.
Overall Satisfaction
The reviews about Desforges Eau Inc. are mixed, with some customers expressing satisfaction with the company's service and products, while others have concerns about the office's COVID-19 protocol and employee behavior.
COVID-19 Protocol
Beatrice Brunner's review highlights concerns about the lack of hand sanitizer and the lady at the office coughing without covering her mouth. She suggests that the company should implement protective measures in the office and ensure that employees are wearing masks and gloves when visiting customers.
Employee Behavior
J. Brisson's review mentions that the technician who visited his home was not very nice and did not wear a mask, despite being asked. The reviewer also appreciated the service but was disappointed by the technician's behavior.
Services and Products
On the other hand, Lorraine Glazebrook praised the company's workmanship and tutorial of the system, expressing her pleasure at doing business with them. Louis Bisson appreciated the bilingual service and the owner's knowledgeable approach, without pressure sales techniques. Mark Kelly expressed satisfaction with the company's efficient, professional, and knowledgeable service.
Conclusion
While some customers have had positive experiences with Desforges Eau Inc., others have raised concerns about employee behavior and COVID-19 protocols. The company should take these concerns seriously and implement necessary measures to ensure the well-being of both employees and customers.
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