RPM Automotive is a family-owned and operated auto repair shop serving Cambridge and the surrounding areas. We've been providing honest and reliable automotive care for years, building strong relationships with our clients through personalized service and fair pricing.
Our Expertise
We provide comprehensive automotive care for all makes and models, regardless of age or condition. Our skilled technicians have years of experience in:
- General repairs: Oil changes, tune-ups, belt changes, brakes, cooling system repairs, electrical diagnostics, and more.
- Specialized services: Brake specialists, air conditioning repair, engine diagnostics, and preventative maintenance.
Honest & Affordable Service
At RPM Automotive, we believe in transparency and integrity. We provide free estimates and explain all repairs clearly before proceeding. Our prices are competitive, with special offers on routine services like oil changes and diagnostics.
Customer-Centric Approach
We prioritize excellent customer service and treat every vehicle as our own. Our friendly and knowledgeable staff will take the time to answer your questions, explain repair options, and ensure you understand everything before proceeding. We also offer loaner cars to minimize inconvenience and get you back on the road quickly.
Community Involvement
As proud members of the Cambridge community, we believe in giving back. We actively support local events and are dedicated to providing quality automotive care at fair prices.
Our Commitment
At RPM Automotive, our goal is to provide our customers with reliable, trustworthy service and leave them feeling confident and satisfied. We are committed to:
- Delivering transparent and honest communication.
- Using quality parts and materials.
- Completing repairs efficiently and on time.
- Providing exceptional customer service every visit.
General Feedback and Praise
Many customers have expressed their gratitude and satisfaction with the services provided by RPM Automotive. They praise the shop's honesty, fair pricing, and personable owners, Gary and Sheila. The reviewers appreciate the trustworthiness of the mechanics, who take the time to explain the issues and provide clear communication.
Unique and Exceptional Services
Some customers have shared exceptional experiences, such as Tess I., who had a dead rat removed from her car's engine, and Munavvar Motala, who had a weird burning smell diagnosed and resolved promptly. These instances demonstrate the shop's willingness to go above and beyond to meet customers' needs.
Negative Experience
Kishan Patel, however, had a disappointing experience with RPM Automotive. He claims that the shop failed to properly diagnose and repair his car's AC issue, resulting in multiple visits and a significant cost. He alleges that the shop did not inform him about a warranty that would have covered the repairs.
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