Your Health is Our Priority
Urban Massage Therapy Inc. is Located in Kelowna's downtown Heritage District, providing Registered Therapeutic Massage in a comfortable and relaxing atmosphere. Our team of qualified Registered Massage Therapists (RMTs) are trained to provide assessment and treatment techniques for a wide range of conditions using massage and manual therapy, joint mobilizations, hydrotherapy, rehabilitative exercise programs, and patient education.
Our Expert Team
At Urban Massage Therapy, we are proud of our team of experienced and skilled RMTs. Robin Wilson, RMT, brings extensive knowledge and expertise in providing services for patients with various conditions, including chronic pain, musculoskeletal disorders, and sports injuries. Paije LePoidevin, RMT, has a deep understanding of the human body and is dedicated to providing personalized treatment plans tailored to each patient's unique needs.
Services We Offer
Our RMTs are committed to providing quality, reliable, health care services and improving health outcomes. We treat a wide range of conditions, including pediatric colic, infant massage, female health, pregnancy and post-pregnancy care, pelvic pain, neck and back pain, sciatica, degenerative disc disease, and many others. We believe in providing patient-centered care, empowering patients to take an active role in their health and well-being.
Insurance Coverage and Billing
We accept various insurance plans, including Extended Health Care Group Benefit Plans, Medical Services Plan of British Columbia, Veterans Affairs, and RCMP health insurance. We also accept Direct Billing for some insurance plans. Our team is dedicated to ensuring that you receive the best possible care while minimizing any financial burden.
Get in Touch
To book an appointment or learn more about our services, please contact us at (250) 868-3060 or robin@urbanmassagetherapy.ca. We look forward to assisting you on your journey to better health and wellness.
Exceptional Service and Therapists
Many customers rave about the exceptional service and therapists at Urban Massage Therapy. They praise the convenience of the clinic's central location, professionalism of the staff, and the skillful and attentive massage therapists. Jamie, Robyn, Paije, Christina, and Courtney are all highlighted as exceptional therapists who provide outstanding massages and cater to individual needs.
Mixed Experience
However, one customer had a negative experience. Nathaniel Lee received a poor response from the team when Terra, his scheduled RMT, called in sick at the last minute. He felt that the business did not value customer relationships, as they did not offer a solution or compensation for the inconvenience.
Convenience and Expertise
The clinic's online booking and direct billing processes are praised by many customers. They appreciate the convenience and professionalism of the staff, and the quiet and peaceful environment of the clinic. Urban Massage Therapy's focus on providing excellent service and expertise in their field has earned them a high rating among customers.
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