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At Hoopdriver Bicycles, we pride ourselves on being a distinctive urban, recreational, and light touring bicycle shop. Established in 2009, we have grown to become one of the most prominent bicycle retailers in Canada. Our brick-and-mortar store is located at 668 Annette St, between Runnymede and Jane in Toronto, ON, M6S 2C8. We are proud to offer Canada's largest in-stock selection of Pashley and Moulton bicycles, Brooks of England saddles and accessories, and Velo Orange parts and accessories. Our store is a haven for cyclists seeking high-quality bicycles and expert advice.
Our story began in 2009 when we first opened our doors in the Dufferin Grove neighborhood. Initially, our focus was on serving the local cycling community with general parts and service. As our reputation grew, we expanded our product line to include more specialized, high-quality parts, accessories, and steel bikes and frame sets. This move allowed us to attract a wider customer base, including enthusiasts of sport-road and touring bicycles.
Over the years, we have had the privilege of serving a loyal customer base, and our commitment to exceptional customer service has earned us a reputation as a trustworthy and knowledgeable shop. We have also expanded our services to include country-wide delivery and online sales. Our team is committed to refining our brick-and-mortar store experience while exploring new ways to better serve our customers.
About the People
Our team consists of Martin and Lori Neale, a pair of passionate cyclists who have spent years developing their expertise in bicycle mechanics, retail, and business management. Martin brings a wealth of experience in retail, creative flair, and mechanical skills to the table. Lori, with her practical approach and financial acumen, played a pivotal role in shaping our business plan and financial strategies.
As cyclists ourselves, we understand the importance of a reliable, well-maintained bicycle. Martin has extensive experience in custom builds, mechanical work, and bicycle repair. Lori has a knack for financial planning and bookkeeping, which, combined with her passion for cycling, has been instrumental in our success.
We are delighted to share our passion with our customers, whether you're a seasoned cyclist or just starting your cycling journey. Our goal is to provide you with an exceptional shopping experience, backed by our comprehensive knowledge and dedication to customer satisfaction.
The Name
The story behind our name, Hoopdriver, is a fascinating one. Inspired by H.G. Wells' 1896 novel, "The Wheels of Chance - A Bicycling Idyll, " our name pays tribute to the author's clever wordplay. A "hoop" is a cycling term referring to a bicycle rim, while a "driver" is someone who operates a vehicle. Martin, an avid cyclist and fan of Wells' work, discovered the name while writing a mechanical how-to column for Momentum magazine. We believe that the name captures the essence of our passion for cycling, our commitment to quality, and our dedication to providing an exceptional customer experience.
Bicycle Brands
At Hoopdriver Bicycles, we pride ourselves on offering a curated selection of high-quality bicycle brands that share our commitment to excellence. Our most prominent brand is Pashley Cycles, England's longest-established bicycle manufacturer, founded in 1926. We are Canada's largest Pashley dealer and are proud to offer a range of Pashley's iconic 'Classic Cycles, ' including the Princess, Roadster, and Guv'nor Path Racer.
Conclusion
Hoopdriver Bicycles is a one-stop-shop for cyclists seeking top-notch bicycles, expert advice, and exceptional customer service. With over 15 years of experience in the industry, we have built a reputation as a trusted and knowledgeable shop. Our commitment to quality, customer satisfaction, and community involvement has earned us a loyal following. Whether you're a seasoned cyclist or just starting your cycling journey, we invite you to explore our selection of bicycles and experience the Hoopdriver Bicycles difference.
Overall Impression
The bike shop has received unanimous praise from all reviewers, who have praised its unique and welcoming atmosphere, high-quality products, and exceptional customer service.
Positive Aspects
The shop's bicycle-themed artwork and memorabilia have been appreciated by customers, who find it worth visiting even if they don't have a bike. The high-quality materials and unique components have impressed reviewers, who consider them to be high-end and durable.
The owner, Martin, has been praised for his knowledge, friendliness, and professionalism, making customers feel at ease and valued. The shop's expert advice and reasonable prices have also been highlighted as major positives.
Customer Service
Reviewers have appreciated the personalized attention they received from the owner and staff, who took the time to answer questions, provide guidance, and offer helpful tips.
Product Range
The shop's wide range of Brooks products and Canada-owned and developed products, such as Velo Orange, have been appreciated by customers looking for high-quality and unique components.
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