Your Comfort is Our Top Priority
Reliable Home Environment has proudly served Ottawa and surrounding areas for over 10 years, providing comprehensive heating and cooling solutions to homeowners and businesses. Our team of experienced technicians are dedicated to delivering reliable, efficient, and personalized service, ensuring your comfort and peace of mind.
Heating Services
- Comprehensive furnace repairs and installations
- Comprehensive heat pump services
- Gas boiler and hot water tank installation and maintenance
- Comprehensive heating protection plans to keep you warm all winter long
Cooling Services
- Expert air conditioner repairs, installations, and maintenance
- Ductless air conditioning solutions for efficient cooling
- Cooling protection plans to beat the Ottawa heat in style
Indoor Air Quality
- Comprehensive air quality assessments and solutions
- Air filtration system installation and repair
- Humidifier and dehumidifier services
Electrical Services
- Specialized electrical services tailored to your needs
- P.O.M. warranty for your peace of mind
Why Choose Reliable Home Environment?
- Family-Owned and Operated: We are a family-run business that prioritizes personalized customer service and building lasting relationships.
- Experience and Expertise: Our team of certified technicians has extensive experience in all aspects of HVAC installation, repair, and maintenance.
- Transparency and Communication: We provide honest answers, clear quotes, and regular updates throughout the process.
- Industry-Leading Warranty Coverage: We stand behind our work with comprehensive warranties on all installations and repairs.
- Emergency Services: We understand that emergencies can happen at any time, which is why we offer 24/7 emergency repair services.
More Than Just Service
At Reliable Home Environment, we pride ourselves on building relationships with our customers. We take the time to understand your individual needs and provide solutions tailored specifically to your home or business. We value open communication and honest communication, ensuring a positive experience from start to finish.
Service and Quality
The reviews of Reliable Home Environment show a mixed bag of experiences. On one hand, some customers have reported poor service, unkept promises, and cancelled appointments. For instance, Nelson Ford's experience was marred by a last-minute appointment cancellation, lateness, and lack of follow-up. On the other hand, many customers have been overwhelmingly positive about their interactions with the company. They praise the professionalism, knowledge, and efficiency of the staff, including Charlie, Julia, Chris, John, Skylar, and Alex.
Installation and Repair
Some customers have reported satisfaction with the installation and repair services offered by Reliable Home Environment. For example, Phil Lacelle, Wendy Boone, Ruth McMahon, Megan Murray, Katherine Evans, and R. M. all had positive experiences with their heat pumps, furnaces, and generators. They praise the company's ability to deliver on its promises and provide prompt service.
However, one customer, Brendan Shust, experienced a delay in resolving an issue with his heat pump. Although he initially considered giving a four-star review, he was ultimately satisfied with the company's methodical troubleshooting and willingness to fix the problem.
Customer Service
The reviews also highlight the importance of good customer service. Authors such as Wendy Boone, Ruth McMahon, and MonJim praise the friendly, courteous, and respectful nature of the company's representatives. On the other hand, Nelson Ford's experience was disappointing due to lack of follow-up and unkept promises.
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