Your Safety is Our Priority, Excellence in Every Project
Total HVAC has been a prominent supplier of commercial heating, ventilation, and air-conditioning equipment in Eastern Ontario and Western Quebec for over 25 years. We pride ourselves on delivering a value-added experience to our customers, whether they are contractors, consultants, or end-users, from start to finish for all our products and solutions. Our commitment to exceptional response times, system and equipment knowledge, and professionalism has earned us recognition as a leader in our market.
Our Mission and Vision
At Total HVAC, our mission is to make lives better by providing an unparalleled HVAC equipment purchasing experience. We strive to be the most respected and admired HVAC employer and supplier in our market. To achieve this, we uphold a set of core philosophies that guide our actions and decisions. These philosophies include teamwork, professionalism, and balance, which enable us to create a great place to work and a team that is enthusiastic and motivated to work with our customers on all their projects.
Our Values
At Total HVAC, we value teamwork, professionalism, and balance. We believe that teamwork is essential for our success, and we work together towards common goals. We are proud of our professionalism and commitment to excellence in every aspect of our business. We also recognize the importance of balance in our personal and professional lives, and we strive to maintain a healthy work-life balance.
Knowledgeable and Attention to Detail
Our team is knowledgeable and experienced in the HVAC industry, with a deep understanding of the products and solutions we offer. We take pride in our expertise and consistently demonstrate it to our customers and clients. We are also meticulous in our attention to detail, ensuring that every task is completed thoroughly and efficiently.
Service-Based Approach
We take a service-based approach to customer service, putting the needs of our customers first and going above and beyond to exceed their expectations. We believe that building strong relationships with our customers is essential for our success, and we strive to provide exceptional service throughout every stage of the purchasing process.
Our History
Total HVAC was founded in 1996 by Ed Cassidy and Adam Beales with the goal of providing a premium HVAC equipment purchasing experience to the Eastern Ontario market. Over the years, we have grown and expanded our team to include people who share our commitment to customer service and product knowledge. In 2014, Andrew Douma and Steve Moons took over ownership and have continued to drive the company's growth and success. Today, we are proud to be part of many successful construction projects in Eastern Ontario and Western Quebec.
Our Team
At Total HVAC, we have a dedicated team of professionals who are passionate about providing exceptional service and expertise to our customers. Our team includes Principals, Sales Representatives, Administrative Assistants, and Engineers, all of whom are committed to upholding our values and representing our company with integrity.
Join Our Team
If you are looking for a new challenge and are passionate about providing exceptional service and expertise, we invite you to join our team. Please email us at careers@totalhvac.com to learn more about our job opportunities.
Hours of Operation
Our business hours are Monday to Wednesday from 7:00 am to 5:00 pm.
Summary of Reviews
Positive Feedback
- Clean, organized, and knowledgeable staff
- Great customer service experience
- Engaging and funny staff
- Exceeded expectations in customer service
Negative Feedback
- NONE

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