Steer You in the Right Direction
Import Car Centre has come a long way since its humble beginnings in 1981 when George & Karel opened a small two-bay garage on Merivale Road. Today, we take pride in our state-of-the-art service centre on Campbell Avenue and our newly renovated showroom on Merivale Road. Our team boasts over 100 years of combined automotive experience, and we are here to help you find the perfect pre-owned vehicle.
Our Services
At Import Car Centre, we offer a wide range of services to cater to your automotive needs:
1. Inventory Services: Our extensive inventory updates daily, so you can find a diverse selection of pre-owned vehicles. You can search our inventory based on year, make, model, body style, and condition type. We offer various financing options and provide payment estimates for your convenience.
2. Import Advantage: With our Import Advantage service, we help you find and import vehicles from the United States, giving you access to a wide range of makes and models while using our expertise to navigate the importation process.
3. Sales: Our professional and knowledgeable sales team is committed to providing a no-pressure, stress-free experience. We aim to ensure that you find a pre-owned vehicle that meets your specific needs, lifestyle, and budget.
4. Service: At Import Car Centre, we are proud of our state-of-the-art service centre on Campbell Avenue. Our experienced technicians are dedicated to providing excellent care for your vehicle, from routine maintenance to complex repairs.
Experience the Difference
We invite you to visit our Sales Centre at 880 Merivale Road or our Service Location at 815 Campbell Avenue in Ottawa. We are confident our friendly, knowledgeable staff will impress you with their commitment to exceptional customer service. Furthermore, we welcome you to read our glowing customer feedback and reviews - some of our proudest and most valued achievements.
At Import Car Centre, our goal is to create lasting relationships with our customers, based on trust, transparency, and exceptional service. We strive to earn your business and work hard to ensure you leave our dealership satisfied.
Browse our inventory today, or contact us to schedule an appointment and experience the difference for yourself. We look forward to serving your automotive needs.
Exceptional Customer Service
The reviews for Import Car Centre are overwhelmingly positive, with all authors giving the dealership a perfect 5-star rating. The common thread throughout is the exceptional customer service provided by the staff, particularly Josh, Warren, Ed, and Marty. Many authors highlight the friendly and helpful nature of these individuals, making the car-buying process smooth and stress-free.
Key Strengths
The reviewers praise the dealership's ability to build trusting relationships with their customers, providing a comfortable and non-pressure environment in which to make a purchase. The staff's knowledge, patience, and professionalism are consistently mentioned as key strengths. Many authors also appreciate the dealership's commitment to transparency and honesty, which has given them peace of mind during the car-buying process.
Recent Purchases
The authors of the reviews have purchased a variety of vehicles from Import Car Centre, including SUVs, Audis, and Lexuses. Several authors mention that they have returned to the dealership for subsequent purchases, a testament to the dealership's ability to build long-term relationships with its customers.
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