Drive in, Drive out, Drive Happy!
At Mobil 1 Auto Service & Lube Express, we pride ourselves on being a family-owned and operated business that has been serving the community for over 75 years. Our story began in 2006, when our founder, John Hanewich, opened a small quick lube and brake repair shop in Medicine Hat. Over the years, we have evolved to become a comprehensive auto repair service center, offering a wide range of services and products to cater to the needs of our customers.
Our Commitment to Excellence
At Mobil 1 Auto Service & Lube Express, we are committed to providing the highest level of service and quality to our customers. We believe that our customers deserve the best, and we strive to deliver exceptional results every time. Our team of highly trained technicians is dedicated to getting the job done right the first time, and we use only the latest technology and equipment to ensure that our work meets the highest standards.
Our Services
We offer a wide range of services to cater to the needs of our customers. Whether you need an oil change, brake repair, or a tune-up, we have you covered. Our services include:
- Oil and fluid changes
- Mechanical repairs, including brakes, steering, and suspension
- Engine and transmission repairs
- Diagnostics and programming
- Exhaust system repairs and custom exhaust solutions
- Complete truck and car accessories, including tonneau covers, lift and leveling kits, wheels, and tires
Our Mission
Our mission is to provide our customers with the best possible service and experience. We are committed to building long-lasting relationships with our customers and to being a trusted partner in their vehicle's maintenance and repair needs. We believe that our customers deserve the best, and we strive to deliver exceptional results every time.
Our Warranty
At Mobil 1 Auto Service & Lube Express, we stand behind our work. We offer a 1-year/20,000Km warranty on all our repairs, and we provide extended warranties on many components, including shocks and struts, alternators, starters, engines, and transmissions. We are committed to ensuring that our customers are completely satisfied with our service, and we stand behind every repair we perform.
Our Community
We are proud to be a part of the Medicine Hat community and are committed to giving back to our community. We are involved in various local initiatives and sponsor community events to support our local charities and organizations. We believe that being a part of our community is just as important as providing excellent service to our customers.
Overall Experience
The reviews for Mobil 1 Auto Care are predominantly positive, with most customers praising the knowledge, professionalism, and friendly service of the mechanics and staff. Many customers have returned to the shop for their vehicle needs and highly recommend the services to others.
Highlights
The team at Mobil 1 Auto Care is filled with knowledgeable mechanics who are great to deal with, providing quick and efficient service while still taking the time to give customers a peace of mind checkover on their vehicles. The staff is friendly and professional, with some mechanics having a passion for their work. The shop is also well-equipped to handle specific needs of certain vehicles, such as Euro cars.
Challenges
One customer had a negative experience with an oil change, citing a longer than expected wait time and additional charges for repairs. The customer felt that the shop did not offer a discount for the extra time taken to fix the issue.
Recommendations
Many customers highly recommend Mobil 1 Auto Care for their vehicle needs, praising the quality of service and attention to detail. Some customers specifically highlight the convenience of the drive-up service and the ability to have work done quickly and efficiently.
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