Business Details
50+ Years
experience
Custom Handcrafted Jewelry in Ottawa Since 1971
Devine Fine Jewellery has been a family-run business since 1971, specializing in handcrafted jewelry using sterling silver, gold, and precious gemstones. Our team, led by Carol Devine and JW Devine, combines decades of experience with a commitment to quality, offering custom designs, repairs, and appraisals. We prioritize craftsmanship, using ethically sourced materials and bezel settings to create timeless pieces. Our Ottawa-based workshop at the Fairmont Chateau Laurier focuses on personalized service, including heirloom redesigns and bespoke commissions. With over 50 years in the industry, we emphasize transparency, customer collaboration, and attention to detail.Our team also curates artisan works in glass, leather, and silk, reflecting our dedication to artistry. We guarantee our custom work for one year and maintain rigorous standards for gemstone authenticity. Our approach balances tradition with innovation, ensuring each piece meets both functional and aesthetic needs. We pride ourselves on maintaining a collaborative environment where every team member contributes to design and execution. Our reputation for excellence has been built through consistent quality and a focus on client satisfaction.
Services
Custom Commissions
Heirloom Redesign
Jewelry Repairs
Appraisals
Pearl Restringing
Engraving
Gemstone Sourcing
Ring Sizing
Cleaning Services
Bespoke Designs
Details
- Year established: 1971
Highlights and features
- We offer custom designs with a one-year guarantee on craftsmanship.
- Our team has over 50 years of combined experience in jewelry making.
- We use ethically sourced precious metals and certified genuine gemstones.
- In-house repairs and appraisals handled by trained professionals.
- Family-run business prioritizing personalized service and client collaboration.
Services
Custom Commissions
We create personalized jewelry pieces tailored to client specifications using precious metals and gemstones. Our process involves collaborative design consultations, wax modeling, and handcrafting techniques. Clients can incorporate heirloom stones or select from our inventory of certified diamonds and gemstones. Each commission requires a 50% deposit with completion timelines ranging from 4-8 weeks.
Jewelry Repairs
Our skilled artisans perform precision repairs on all jewelry types including resizing, stone setting, and clasp replacement. We handle delicate pearl restringing and metal polishing using professional-grade equipment. Appointments are recommended but not required for assessment, with most repairs completed within 1-2 weeks depending on complexity.
Appraisals
We provide detailed jewelry appraisals for insurance or estate purposes conducted by certified professionals. Our evaluations include gemstone analysis, metal purity testing, and market value assessment. Each appraisal document contains high-resolution photographs and detailed specifications meeting industry standards for accuracy and documentation.
Heirloom Redesign
Transform treasured family heirlooms into modern wearable art while preserving sentimental value. Our designers work closely with clients to incorporate existing stones and metals into new designs. This service includes CAD modeling options and multiple design iterations to ensure satisfaction with the final piece.
Pearl Jewelry
We craft exquisite pearl necklaces and bracelets using cultured freshwater pearls in various shapes and colors. Our signature 'Kimberly' collection features multicolored pearl arrangements with sterling silver accents. All pearl jewelry includes professional knotting between beads and comes with care instructions for long-term preservation.
People
Carol Devine
Co-Owner & Designer
Carol combines her design education with decades of experience creating custom jewelry pieces. She specializes in pearl jewelry collections and manages business operations while collaborating on design projects.
JW Devine
Jeweler & Craftsman
JW has been crafting jewelry since 2009, specializing in metalwork and stone setting. He handles both production and customer service aspects of the business, maintaining traditional techniques while exploring modern designs.
Tracey Cavanagh
Shop Keeper
Tracey manages daily operations and client relations while contributing to jewelry design. She curates social media content and coordinates with visiting artisans who showcase their work in the store.
Questions
Where is your business located?
We are based in Ottawa, Ontario, with our shop at the Fairmont Chateau Laurier Hotel.
How long have you been in business?
We've been creating jewelry since 1971 and have operated at the Chateau Laurier for 32 years.
What materials do you work with?
We use precious metals (gold, silver, platinum) and genuine precious/semi-precious gemstones selected for quality.
Do you offer custom jewelry services?
Yes, we specialize in custom commissions incorporating client preferences and heirloom stones when requested.
What is your return policy?
We accept exchanges or credit notes within 30 days of purchase for unsuitable items.
How are your 'One of a Kind' pieces unique?
These exclusive designs use rare gemstones or one-time artistic creations that won't be replicated.
