Business Details
Custom Jewelry Design & Repair in Ottawa
Joy Creations is an Ottawa-based boutique specializing in custom jewelry design and repair. Our team combines technical expertise with creative artistry to transform client visions into unique, high-quality pieces. We prioritize transparency in both our craftsmanship and pricing, ensuring clients understand the value behind every creation. With over two decades of combined experience, our goldsmith and designer collaborate closely with clients to reimagine heirlooms, resize cherished rings, or craft entirely new designs. Our on-site workshop handles everything from diamond grading consultations to intricate metalwork, using ethically sourced materials and in-house alloying for precise quality control.We pride ourselves on personalized service, offering complimentary consultations and walk-in repairs for sterling silver, gold, platinum, and palladium pieces. Our commitment to client satisfaction is reflected in our meticulous attention to detail, from CAD renderings to final polishing. By maintaining a small, dedicated team, we ensure every project receives direct oversight and hands-on expertise. Our reputation for professionalism and artistry has made us a trusted choice for Ottawa residents seeking bespoke jewelry solutions. We stand by our work with transparent processes and a focus on preserving the sentimental value of every piece entrusted to us.
Services
Custom Jewelry Design
Jewelry Repair
Ring Resizing
Engagement Rings
Wedding Bands
Highlights and features
- We offer 20+ years of combined experience in jewelry design and goldsmithing
- Our on-site CAD design and 3D printing streamline custom creation processes
- We provide transparent pricing with detailed explanations of material costs
- Our team specializes in restoring antique and sentimental jewelry pieces
- We use ethically sourced Canadian materials with in-house alloy customization
What people say
Beautiful custom necklace
Super helpful staff
Reasonable prices
Creative solutions
Exceptional workmanship
Services
Custom Jewelry Design
Our custom design process transforms client ideas into unique jewelry pieces. Using CAD technology and traditional craftsmanship, we create engagement rings, pendants, and personalized items. Clients receive detailed renderings and 3D wax models before final production. Our designers work closely with clients to ensure every detail meets their vision while maintaining structural integrity and wearability.
Jewelry Repair
We specialize in repairing broken chains, loose settings, and damaged rings using professional soldering and stone-setting techniques. Our goldsmith evaluates each piece's condition and recommends appropriate repairs while preserving original craftsmanship. Common services include re-tipping prongs, resizing bands, and restoring antique jewelry to its original condition.
Ring Resizing
Our resizing service accommodates finger size changes while maintaining ring integrity. We carefully cut and rejoin bands or add sizing spheres for secure fit adjustments. This service applies to gold, platinum, and silver rings, with special attention to preserving intricate designs and stone settings during the resizing process.
Engagement Rings
We create custom engagement rings that reflect personal stories and preferences. From classic solitaires to nature-inspired designs, our team guides clients through metal selection, diamond grading, and setting options. We also offer heirloom restoration services to modernize family pieces while retaining sentimental value.
Wedding Bands
Our wedding band collection includes contemporary and traditional designs in various metals. We customize textures, inlays, and two-tone combinations to match personal styles. The service includes precise sizing, comfort-fit shaping, and surface finishing options like matte or high-polish treatments for lasting wearability.
People
Dennis Barnard
Goldsmith
Master goldsmith with expertise in jewelry manufacturing, stone setting, and antique restoration. Originally from South Africa, Dennis brings international experience to Ottawa's jewelry scene.
Samuel Tang
Designer & Gemologist
Graduate gemologist and CAD design specialist with formal training from OCAD University and GIA. Samuel combines technical precision with artistic vision for custom jewelry creation.
Questions
What custom jewelry services do you offer?
We create custom engagement rings, wedding bands, and personalized jewelry using CAD design and traditional metalworking techniques.
Do you repair existing jewelry pieces?
Yes, we offer ring resizing, stone setting, chain repairs, and restoration of antique or damaged jewelry.
Can you help with diamond selection?
Our on-site gemologist provides complimentary consultations to explain diamond grading and help choose quality stones.
What metals do you work with?
We specialize in gold, platinum, palladium, and sterling silver with in-house alloy customization capabilities.
How long does custom jewelry creation take?
Most custom pieces take 4-6 weeks, with urgent requests accommodated when possible.
Are your materials ethically sourced?
We source diamonds and gemstones from reputable Canadian suppliers with transparent ethical practices.
