At Vowles Accounting and Tax Services Inc., we believe in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a result of your success. Our team of chartered professional accountants is committed to providing close, personal attention to our clients, taking pride in assisting you meet your accounting and effective tax planning goals.
Our Commitment to Excellence
We continually invest time and resources in professional continuing education, state-of-the-art computer technology, and extensive business relationships to ensure excellence in our services. Our team of experts is dedicated to providing timely and accurate financial information, constructive solutions for maximizing your company's profitability, and proactive and responsive service to our clients.
Our Services
Our firm offers a wide range of services to our individual and business clients. Our services include accounting services such as bookkeeping, cash flow and budgeting analysis, financial forecasts and projections, reviews and compilations; tax services including estate and trust tax preparation, federal and provincial sales tax, payroll services, tax planning and preparation; and consulting services including accounting software selection and implementation, business consulting, computer consulting, estate planning, and purchase and sale of a business.
We pride ourselves on being proactive and responsive with our clients, and our team of experts is dedicated to providing personalized, quality service that is beyond comparison. Whether you're an individual or a business, we can help you achieve your financial goals and provide you with the assurance that the assistance you receive comes from qualified professionals with years of advanced training, technical experience, and financial acumen.
Privacy Policy
At Vowles & Associates, respecting privacy is an important part of our commitment to our clients and employees. Our commitment to privacy is reflected in our Privacy Code, which has been developed to comply with the relevant portions of the Personal Information and Electronic Documents Act (Canada). We have also developed our Privacy Protection Pledge to explain why we collect personal information, how we use personal information, and how we keep such information protected.
Service Quality and Expertise
The reviews indicate a mixed perception of the service quality and expertise provided by John V. and his team. On one hand, Laurel Rayani, Phil Bowers, and Leslie Hunter are extremely satisfied with the professionalism, knowledge, and dedication shown by the team. They praise the attentive service, passion for helping clients, and the team's availability for assistance.
On the other hand, Glen Ferguson had a negative experience, feeling neglected and unacknowledged despite leaving numerous phone messages. This has led to his dissatisfaction with the service quality and a consideration to report the issue to the professional accountants association.
Communication and Responsiveness
The communication and responsiveness of John V. and his team are key areas highlighted in the reviews. Positive feedback comes from Laurel Rayani, Phil Bowers, and Leslie Hunter, who appreciated the team's prompt responses and eagerness to help. However, Glen Ferguson's experience was quite the opposite, as he felt ignored and unimportant, leading to his dissatisfaction.
Overall Impression
In conclusion, the overall impression from the reviews is mixed. The majority of the clients appreciate the team's professionalism, expertise, and dedication. However, Glen Ferguson's negative experience highlights an area for improvement in terms of communication and responsiveness.
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