At Genesis Alarms, we pride ourselves on being one of the leading security and communication companies in British Columbia, Canada. With over 35 years of experience in the industry, we have built a reputation for providing top-notch service and innovative solutions to safeguard businesses and homeowners from the effects of crime.
Our Story
Founded by Ken Wong, our company is locally owned and operated, and we take pride in the personal touch we bring to every installation. With a team of experts, we offer a complete range of products and services to meet the unique needs of each client. From residential homes to commercial spaces, we have the expertise and expertise to design and install systems that are tailored to your specific requirements.
Our Services
- Alarm Systems: We offer high-quality alarm systems designed to provide peace of mind and protection to your home or business. With our expertise in designing and installing systems, you can be sure that your security system is designed correctly and will last for years to come.
- CCTV/Video Surveillance: We have been installing security cameras for over 25 years in residential and commercial buildings. Our installations are always top-notch, with a focus on superb wiring techniques to ensure a trouble-free system for years to come.
- Service/Repairs: With over 40 years of experience in the security and communication industry, we are well-equipped to diagnose and repair any problems you may have. Whether it's an issue with your alarm system, CCTV cameras, or network, we have the expertise to get your system up and running smoothly.
- Network/Cabling: Our team of experts can help design and install a secure network for your business or home. We specialize in building secure networks with different network segments to ensure smooth and fast communication.
Our Approach
At Genesis Alarms, we believe in designing a system right the first time. We take a forensic approach to installing security systems, ensuring that everything is designed and installed correctly to prevent future problems. Our goal is to provide you with peace of mind and confidence in your security system.
Why Choose Genesis Alarms?
With over 35 years of experience in the industry, we have built a reputation for providing top-quality products and services. We take pride in our work and are committed to providing exceptional customer service. Whether you're looking for a new security system or need repairs to your current system, we are here to help.
Get in Touch
If you're looking for a trusted partner to help you protect your home or business, contact us today. Call Ken at 604-836-1891 to discuss how best to protect what's important to you.
Excellent Experience with Genesis Alarms
Knowledgeable and Helpful Service
Many reviewers praised Ken's extensive knowledge and expertise in the field of home alarm systems. He was able to quickly diagnose and repair their systems, often in a short amount of time. Ken was also commended for his ability to explain complex technology in a clear and concise manner, making it easy for customers to understand their options.
Professionalism and Courtesy
Ken's professionalism and courtesy were consistently mentioned throughout the reviews. He was described as courteous, patient, and respectful, making customers feel at ease throughout the repair process. Ken's willingness to listen to customers' concerns and tailor his services to their needs was particularly appreciated.
Reasonable Pricing and No Hard Sell
Reviewers were impressed with Ken's reasonable pricing and lack of pressure to upsell or upgrade to more expensive systems. He was transparent about costs and took the time to explain the options available, leaving the decision-making to the customer.
Quick Response and Efficient Service
Ken's prompt response to calls and efficient service were notable. He was able to quickly resolve issues and get systems up and running in a short amount of time, often in just a few hours.
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