Building your dream, one project at a time.
KW Honda, proudly serving Waterloo and the surrounding areas since 1987, is your premier destination for all things Honda. Founded by the Davidson family, our dealership boasts over 35 years of experience in fulfilling the diverse power sports and motorcycle needs of our customers. We are a dedicated team of passionate professionals who genuinely care about your Honda journey.
Our Expertise
At KW Honda, we offer an extensive range of services to cater to all your needs, regardless of whether you're a passionate rider, a weekend adventurer, or a dedicated enthusiast. Our comprehensive services include:
Sales
- Wide variety of new and pre-owned Honda motorcycles, ATVs, and power equipment.
- Competitive financing options to fit your budget.
- Experienced sales team to guide you through the process and find the perfect machine for you.
Service & Repair
- Expert service from licensed technicians with years of experience.
- Genuine Honda parts and accessories.
- Comprehensive diagnostics and repairs.
- Convenient scheduling and competitive rates.
Parts & Accessories
- Extensive selection of genuine Honda parts and accessories.
- Expert advice on choosing the right parts and upgrades.
- Competitive pricing and quick delivery.
Customer Care
- Personalized attention and friendly service.
- Convenient online resources and financing options.
- Ongoing support and advice to ensure you get the most out of your Honda ownership experience.
Our Commitment
Our aim is to provide our customers with an unparalleled experience, exceeding expectations in terms of product knowledge, customer service, and overall value. We are committed to:
- Honesty and transparency: We believe in building trust through open communication and fair dealings.
- Expertise and professionalism: Our team is constantly trained and updated on the latest industry knowledge and technologies.
- Passion and enthusiasm: We share your love for the Honda brand and are dedicated to delivering a memorable and enjoyable experience.
Join the KW Honda Family
Whether you're looking for a thrilling new adventure machine, require reliable service for your existing Honda, or simply need genuine parts and accessories, KW Honda is your trusted partner. Contact us today and let us guide you on your journey with Honda!
Service and Product Knowledge
Most reviewers have had excellent experiences with the service and product knowledge at KW Honda. Many have praised the staff for being friendly, knowledgeable, and helpful. Whether it's ordering a new ATV, snowblower, or mower, or fixing an issue, the staff has provided great assistance. Some have even mentioned specific staff members, such as Todd and Rob, who have gone above and beyond to ensure customers are satisfied.
Parts and Accessories
Some reviewers have had issues with parts and accessories, such as waiting for special orders or dealing with incorrect sizes. However, most have found the parts department to be helpful in finding what they need. The ability to order and receive parts quickly has been a major plus for many.
Customer Service
In one instance, a reviewer experienced poor customer service when they had an issue with a helmet they special ordered. The customer was left hanging with no help or support, leading them to question the value of the business. This negative experience stands out among the overwhelmingly positive reviews.
Conclusion
Overall, the majority of reviewers have had fantastic experiences with KW Honda, praising the service, product knowledge, and convenience of the location. While there was one negative experience, it was an isolated incident. It seems that this business prioritizes customer satisfaction and goes above and beyond to ensure customers are happy with their purchases.
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