Our Story
At Rusco Window & Screen, we're proud to be a locally owned and operated business with over 30 years of experience serving the Greater Victoria Area, Sooke to Sidney, and the Southern Gulf Islands. Our team, led by Walt Phillips, is committed to providing exceptional customer service and top-quality products to meet the unique needs of our clients.
Our Services
We specialize in windows, glass, and screen supply and installation, offering a wide range of services to suit your specific requirements. Our team of experts will work with you to understand your options, providing free consultations to help you make informed decisions. Whether you're looking to upgrade, repair, or replace your windows, we've got you covered. Our services include glass repair and replacement, insulated glass replacement, new construction, and renovation. We're dedicated to solving problems logically and effectively, ensuring that our solutions meet your needs and budget.
Why Choose Us
What sets us apart is our commitment to excellence, cleanliness, and efficiency. Our team is tidy, professional, and efficient, ensuring that your home is treated with respect and care during the installation process. We're dedicated to providing competitive pricing, quality products, timely delivery, and outstanding customer service. When you work with us, you can be confident that you're dealing exclusively with Rusco - never a subcontractor.
Our Mission
At Rusco Window & Screen, our mission is to provide exceptional customer service, quality products, and expertise to meet the unique needs of our clients. We're committed to properly educating our clients about the various options available to them, ensuring that they make informed decisions that meet their needs and budget.
Overwhelmingly Positive Feedback
The reviewers have shared overwhelmingly positive experiences with Rusco Window & Screen. Many have praised the company's excellent service, professional installation, and high-quality products. Customers appreciate the competitive pricing, willingness to go the extra mile to ensure satisfaction, and friendly staff.
Rusco's installation team is consistently complimented for their attention to detail, professionalism, and cleanliness. Many reviewers have reported being impressed with the company's extended warranty and commitment to customer satisfaction.
Disappointing Experience
However, one reviewer, Samantha Dixon, had a disappointing experience with Rusco. She had issues with the sizing of the screens, which took multiple attempts to resolve. She ultimately expressed frustration with the experience and advised others to shop around for other options.
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