Get Back Your Smile with Comprehensive and Affordable Dental Care
At Alouette Animal Hospital, we are passionate about providing top-notch veterinary care to our furry and feathered friends in a warm and caring environment. Our mission is to deliver the latest veterinary knowledge and expertise to our patients, while providing exceptional customer service to our clients. We understand the special bond between humans and animals, and we strive to nurture this connection by building trust, empathy, and understanding.
Our Team
Our dedicated team of veterinarians, veterinary technicians, and client care specialists are committed to providing compassionate and personalized care to our patients. Our veterinarians, Dr. Tammy Wong, Dr. Jessica Reardon, and Dr. Kamran Sardari, have extensive experience in delivering quality care to a wide range of species, from dogs and cats to birds and pocket pets. Our practice manager, Kelley, ensures that our daily operations run smoothly, while our client care specialists, Veronique, Robynn, Jessica, Sierrah, and Chelaine, provide exceptional client service and support.
Pet Care Services
At Alouette Animal Hospital, we offer a comprehensive range of services to cater to the unique needs of our patients. Our services include:
Dog Services
- Medical care, including vaccinations and parasite control
- Surgical care, including spaying/neutering and dental services
- Diagnostic services, including blood work and imaging
- Preventive care, including flea and heartworm control
Cat Services
- Medical care, including vaccinations and parasite control
- Surgical care, including spaying/neutering and dental services
- Diagnostic services, including blood work and imaging
- Preventive care, including flea and heartworm control
Bird Services
- Avian medical care, including vaccinations and parasite control
- Avian surgical care, including beak trimming and nail clipping
- Avian diagnostic services, including drop-off blood work and imaging
- Avian preventive care, including dust bathing and behavioral guidance
Pocket Pet Services
- Small mammal medical care, including vaccinations and parasite control
- Small mammal surgical care, including spaying/neutering
- Small mammal diagnostic services, including blood work and imaging
- Small mammal preventive care, including dietary counseling and behavioral guidance
New Pet Owner Information
As a new pet owner, we understand that it can be overwhelming to navigate the world of pet care. That's why we're here to support you every step of the way. Our team of veterinarians and client care specialists are dedicated to providing you with personalized guidance and advice on caring for your new furry or feathered friend.
Online Store
Convenience is key at Alouette Animal Hospital. That's why we offer an online store where you can browse and shop for your pet's needs, all from the comfort of your own home. From food and treats to toys and accessories, we have everything you need to keep your pet happy and healthy.
Meet the Team
- Dr. Tammy Wong, Veterinarian
- Dr. Jessica Reardon, Veterinarian
- Dr. Kamran Sardari, Veterinarian
- Kelley, Practice Manager
- Veronique, Client Care Specialist
- Robynn, Client Care Specialist
- Jessica, Client Care Specialist
- Sierrah, Client Care Specialist
- Chelaine, Client Care Specialist
Issues with Veterinary Care
The reviewers have expressed frustration and disappointment with the veterinary care provided by Alouette Animal Hospital. One reviewer had two bad experiences, including a mix-up with their cat's vaccinations and an unnecessary examination, and later, a failed nail trim appointment where the cat was sedated but not treated.
Miscommunication and Lack of Transparency
There were issues with miscommunication and lack of transparency in the services provided. One reviewer was prescribed sedatives for their cat before a nail trim, but the hospital did not perform the procedure, and instead, booked another appointment without consent. Another reviewer had a vet remove the wrong cyst from their dog, causing unnecessary suffering and multiple surgeries.
Front Desk Staff and Communication
The front desk staff were highlighted as friendly and helpful, but this was not enough to make up for the poor experiences with veterinary care.
Comparison to Other Vets
The reviewers have compared their experiences to other vets, highlighting the lack of availability and long wait times at Alouette Animal Hospital. They have expressed frustration with being referred to emergency vets and being charged high fees.
Positive Experience
One reviewer had a positive experience with their puppy, finding the staff friendly and the doctor helpful.
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