People you know, service you trust.
At Panorama Village Animal Hospital, we are a dedicated team of professionals, committed to providing the highest quality of pet care. Our lead veterinarian, Dr. Reena Zacharias, and her team of experienced veterinary professionals are here to offer a wide range of services tailored to meet your pet's unique needs. Since 2017, we have served as a trusted veterinarian for Surrey, South Surrey, and the surrounding communities, treating cats, dogs, and exotic animals such as rabbits and ferrets. We are proud to be an AAHA-accredited animal hospital, upholding the highest standards of veterinary care and placing the well-being of your pets as our top priority.
Exemplary Veterinary Services
Upon your pet's first visit to our hospital, our Surrey veterinarian will perform a comprehensive wellness exam, carefully assessing their overall health. Our veterinary team will examine their eyes, teeth, gums, and fur, while also gathering information about their behavior, eating habits, and any recent changes. We believe in fostering a strong, communicative relationship with pet owners, and we welcome any questions or concerns you may have. Based on our findings and your input, we will develop a customized treatment plan for your pet, which we will continually adjust to ensure their comfort and your satisfaction. Our extensive list of veterinary services includes, but is not limited to:
- Dental cleanings
- Laser therapy
- PRP (platelet-rich plasma) treatments
- Surgical laser
- Vaccinations
- Parasite prevention
- Sick animal treatments
- Orthopedic surgeries
- Lab diagnostics
- Emergency care
Creating a Calm and Comforting Environment
We understand that some pets may feel anxious about visiting the veterinarian. Our compassionate team takes every measure to create a soothing and stress-free environment for all our patients. We believe that building trust with your pet is essential for making their appointments as comfortable as possible. Our team treats all animals with kindness and respect, adhering to their boundaries and addressing any signs of anxiety.
A Veterinary Hospital Dedicated to Your Pet's Health
At Panorama Village Animal Hospital, we are committed to offering comprehensive, high-quality veterinary services in a friendly and inviting atmosphere. Our skilled team combines expertise with compassionate care, ensuring that your pet receives the best possible treatment. From wellness exams to laser therapy, we are here for you and your pet every step of the way. We invite you to call us or visit our office to schedule your pet's appointment today.
Overview of Reviews
The reviews of Panorama Village Animal Hospital are a mixed bag, with some customers expressing satisfaction with the care and service they received, while others were dissatisfied with their experiences.
Positive Comments
Many customers praised the hospital's staff, including the doctors and receptionists, for their kindness, professionalism, and gentle care towards their pets. Some reviewers also appreciated the hospital's transparency, such as providing estimates for services and explaining treatment options clearly.
Negative Comments
On the other hand, some customers were unhappy with their experiences, citing issues such as high costs, aggressive upselling, and unprofessional behavior from staff members. Some reviewers also felt that the hospital prioritized making money over the welfare of the animals in their care.
Specific Issues
One reviewer reported a negative experience with a receptionist who was unkind and unhelpful, while another reviewer was upset that the hospital refused to provide medication to their cat due to a negative review they had previously written. Another customer was dissatisfied with the hospital's approach to charging for additional services, feeling that they were being taken advantage of.
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