At Oxford Plumbing, we pride ourselves on our commitment to providing exceptional plumbing services to our clients. With over 23 years of experience, we have established ourselves as one of the leading plumbing companies in the Woodstock and surrounding areas. Our team of skilled technicians is dedicated to delivering top-notch services that meet the highest standards of quality and excellence.
Our History
Founded in 2001 by Marc and Sue Depatie, Oxford Plumbing started as a small operation based out of their garage. As the business grew, so did our commitment to excellence. We relocated to our current location on Parkinson Road in Woodstock, Ontario, where we expanded our services to include heating and cooling solutions. Today, we are proud to have a team of experts who are dedicated to providing the highest quality services to our clients.
Our Services
At Oxford Plumbing, we offer a wide range of services designed to meet the unique needs of our clients. Our plumbing services include:
- Water & Sewer Hookups: We specialize in installing new water and sewer connections for residential, commercial, and industrial projects.
- Sewer Inspections: Our experienced technicians use state-of-the-art technology to inspect and diagnose sewer issues.
- Water Treatment: We offer water treatment solutions that are tailored to meet the specific needs of our clients.
- Sewer Video & Camera Inspections: Our sewer camera inspections provide a comprehensive view of your sewer system, helping us to diagnose and fix issues quickly and efficiently.
Why Choose Us
At Oxford Plumbing, we are proud of our commitment to excellence and customer satisfaction. We believe that building strong relationships with our clients is essential to our success. Here are just a few reasons why you should choose Oxford Plumbing:
- Over 23 Years of Experience: With over two decades of experience in the plumbing industry, we have the expertise and knowledge to get the job done right.
- 24/7 Emergency Service: We understand that plumbing emergencies can happen at any time, which is why we offer 24/7 emergency service to our clients.
- Only Certified Technicians: Our team of technicians is certified and trained to provide the highest level of service to our clients.
- 100% Satisfaction Guarantee: We guarantee that you will be satisfied with our work.
Get in Touch
If you are looking for a plumbing company that is dedicated to providing exceptional service and quality workmanship, look no further than Oxford Plumbing. Contact us today to learn more about our services and how we can help you with your plumbing needs.
Excellent Reviews
Oxford Plumbing has received numerous rave reviews from satisfied customers. Many reviewers have praised the company's quick response times, efficient service, and professional staff. Several reviewers have appreciated the company's willingness to go above and beyond, such as saving a customer from a burst pipe or educating them on next steps.
Mixed and Negative Reviews
However, some reviewers have expressed disappointment with Oxford Plumbing's services. One reviewer reported a problematic experience with the company's emergency service, citing delays in responding to their issue. Another reviewer felt that the company did not stand behind their work, leading to repeat problems with a main drain.
Root of the Problem: Follow-up and Communication
One of the recurring issues mentioned in the negative reviews is the company's poor follow-up and communication. Some reviewers have reported difficulty in getting someone to call them back or respond to their concerns, leaving them feeling frustrated and neglected.
Overall Experience
Despite the mixed reviews, many customers have had positive experiences with Oxford Plumbing. The company's quick response times, efficient service, and professional staff have all been praised by reviewers. However, it is clear that Oxford Plumbing needs to work on improving their follow-up and communication to ensure that all customers receive the same level of service.
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