Our Vision
To be the preferred choice of dental healthcare in each of the communities we serve.
Our Mission
To improve the quality of health and lives of our patients and create an environment where our employees are engaged. We do this by educating and providing the best personalized dental care and developing long-lasting relationships within our communities.
Our Core Values
- Respect: We recognize we come from different backgrounds, and we will take the time to listen to better understand your situation.
- Honesty: We will always be truthful in a compassionate way.
- Integrity: We will stand behind our commitments.
- Accountability: We value the opportunity to work with you and we will be the first to acknowledge our mistakes and make it right.
Our Commitment to Safety
The safety of our patients and team is our top priority. We adhere to the highest infection control protocols and guidelines established by the College of Dental Surgeons of British Columbia.
The Orca Difference
At Orca Family Dental Centre, we pride ourselves on:
- Comprehensive care: We offer a full range of services, from routine checkups to advanced restorative and cosmetic treatments.
- Patient-centered approach: We prioritize open communication and personalized treatment, working alongside you to achieve your unique dental goals.
- State-of-the-art technology: We are equipped with the latest dental tools and equipment to ensure efficient and comfortable care.
- Dedicated team: Our highly skilled team of dentists, hygienists, and support staff are committed to providing compassionate and personalized care.
Our Services
We offer a comprehensive range of dental services, including:
- Preventative care: Routine checkups, cleanings, and fluoride treatments
- Restorative care: Fillings, crowns, bridges, dentures, dental implants
- Cosmetic dentistry: Teeth whitening, porcelain veneers, Invisalign orthodontics
- Advancements in dentistry: Laser dentistry, digital impressions, sleep dentistry
Please contact us to schedule an appointment and discover a healthier, more confident smile with Orca Family Dental Centre!
Overall Experience
The reviews for Orca Family Dental are overwhelmingly positive, with the majority of patients praising the office's friendly and welcoming staff, excellent care, and comfortable environment. Patients rave about the dentists' attentiveness, kindness, and professionalism, and many mention feeling nervous or anxious before their appointments, but being put at ease by the staff's care and concern.
Staff and Service
The staff at Orca Family Dental are consistently praised for their warmth, welcoming nature, and professionalism. Patients appreciate the staff's willingness to explain procedures and answer questions, as well as their attentiveness to patient comfort and anxiety. Several patients mention feeling comfortable and relaxed during their appointments, and appreciate the staff's concern for their well-being.
Clinical Care
The clinical care provided at Orca Family Dental is also highly praised. Patients rave about the dentists' expertise, attention to detail, and ability to make them feel comfortable during procedures. Several patients mention having procedures such as wisdom teeth removal, extractions, and root canals, and report feeling no pain or discomfort during or after the procedures.
Pitfalls
One negative review stands out, where a patient feels that the office did not follow through on their promises and left them with a poor experience. The patient had asked about the cost of veneers, but was not provided with a clear answer, and later discovered that the dentist was not qualified to perform the procedure. The patient did not recommend the office due to the poor follow-through.
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