Find Your Signature Piece with Your Vernon Jeweller
Nestled in Nanaimo's prestigious north end, The Grand Hotel stands as a testament to boutique hospitality, blending elegance with a touch of local flair. Family-owned and operated by the Sirri Family, we take pride in offering our guests a welcoming and memorable experience on Vancouver Island.
Our Vision
Our vision is to create a peaceful sanctuary where travelers and local adventurers can unwind and experience the beauty of Nanaimo in comfort. We believe that every guest is unique and strive to cater to their individual needs, providing personalized recommendations and experiences.
Our Services
We offer a variety of rooms and suites to suit different preferences, ensuring a comfortable and memorable stay. From cozy Standard Rooms to our spacious Suites, each one features modern decor, cozy beds, and high-speed internet access. Additional amenities include:
- Secure underground parking
- Fitness centre access
*complimentary Wi-Fi throughout the hotel
- Laundry and dry cleaning services
- In-room dining options
Our Commitments
As a family-owned business, we strongly believe in contributing to the community. We actively support local events, promote responsible environmental practices, and prioritize creating lasting relationships with our guests and partners.
Experience Nanaimo Like a Local
Beyond our comfortable accommodations, we offer a wealth of resources to explore Nanaimo like a local. Our team can provide insider tips on:
- Must-see attractions and hidden gems
- Gourmet food and wine tours
- Adventure activities and outdoor experiences
- Nanaimo's rich history and culture
Contact Us
For reservations, inquiries, or to learn more about experiencing Nanaimo in style, feel free to contact us anytime. We look forward to welcoming you to The Grand Hotel and making your stay truly exceptional.
Overall Experience
The reviews suggest that the hotel has a mix of positive and negative aspects. While some guests appreciated the hotel's charm, cleanliness, and friendly staff, others were disappointed with the outdated decor, cleanliness issues, and poor maintenance.
Positive Aspects
- Some guests appreciated the hotel's charm, beautiful facade, and welcoming atmosphere.
- The hotel's dog, Barkley, was a highlight for many guests.
- The rooms were clean, and the beds were comfortable for some guests.
- The staff at the front counter was excellent, according to one reviewer.
Negative Aspects
- Many guests were disappointed with the hotel's outdated decor, cleanliness issues, and poor maintenance.
- Some rooms had dust, uneven floor surfaces, and mold in the bathroom.
- The hotel's elevator had issues, and the parking lot was blocked at one end by a truck.
- Some guests experienced issues with the room's amenities, such as the jetted tub not working and the air conditioning being noisy.
- The hotel's pricing was considered overpriced by some guests, and the parking fees were not clearly advertised.
- Some guests experienced poor customer service, including issues with room readiness and billing.
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