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At Matheson Insurance Services Ltd, our commitment to providing exceptional insurance services to our community has remained unchanged since 1996. As a locally-owned, independent insurance brokerage, we take pride in serving those in Sherwood Park and surrounding areas. Our team of experienced professionals is dedicated to finding the right insurance solutions for your unique needs, ensuring that you have peace of mind knowing that you're protected.
Our Services
We offer an extensive range of insurance products, including auto, home, property, commercial, and recreational insurance options. Our insurance services are designed to cater to individuals, families, and businesses, ensuring that we have the right coverage for you. Whether you're looking for auto insurance, property insurance, or commercial insurance, we've got you covered.
Our team is also dedicated to providing flexible payment plans and discounts, ensuring that our insurance services are accessible and affordable for everyone. We understand that every individual and business is unique, which is why we take the time to get to know you and understand your insurance needs.
Our History
Our experienced team has been providing independent insurance broker services since 1996 and registry service since 1972. We serve Sherwood Park, Strathcona County, and all Albertans, offering exceptional motor vehicle licensing and vehicle insurance services. Sherwood Park Registries was only one of three specially appointed private registry agents in the Province of Alberta by the Minister in 1972, making us one of the oldest private registry agents serving Albertans for over 45 years.
Our Mission
At Matheson Insurance Services Ltd, our mission is to provide exceptional insurance services to our community, ensuring that our clients have peace of mind knowing that they're protected. We're committed to serving those in our community, and we encourage you to shop local in Sherwood Park. When you support locally-owned businesses, you help those businesses support the community.
Our Story
Matheson Insurance Services Ltd was started in 1996 by Geoff Matheson. Sherwood Park Registries was founded by Geoff's father Ed Matheson in 1972. With our long history in the area, we're involved in many community organizations. Both Geoff and Ed have been members, part of the board, and past Presidents of the Sherwood Park and District Chamber of Commerce.
Matheson Insurance: A Review of Customer Experiences
Customer Service and Experience
- Positive Feedback: Matheson Insurance has been praised for its excellent customer service, with staff members such as Robert Anderson, Pete Bode, and Christine receiving high praise for their responsiveness and helpfulness. Clients appreciate the personalized service and competitive rates offered by the company.
- Negative Feedback: However, some customers have reported negative experiences with the company, including issues with policy errors, unprofessional service, and increasing rates. A few clients have expressed dissatisfaction with the cancellation process and penalty fees associated with it.
Pricing and Value
- Positive Feedback: Matheson Insurance has been commended for providing competitive rates and saving clients money on their policies. Pete Bode, in particular, has been highlighted for his negotiation skills with underwriters, resulting in cost savings for clients.
- Negative Feedback: Conversely, some customers have experienced rate increases and found more affordable options with other insurance providers. There have also been complaints about penalty fees for cancelling policies.
Community Support and Generosity
- Positive Feedback: Matheson Insurance has been recognized for its support of local community non-profits, such as donating to silent auction fundraisers. This generosity has been appreciated by those who have benefited from it.
Overall, Matheson Insurance has received a mixed response from customers. While some have had positive experiences with the company's customer service and competitive pricing, others have encountered issues with policy errors, unprofessional service, and rate increases. The company's support for local non-profits has been a highlight for some customers.
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