Get back on the road in no time, for sure!
Who we are
Assured Automotive has been a trusted partner for Canadian drivers for over 25 years. With over 80 convenient locations in Ontario, we provide top-notch collision and glass repair services to get you back on the road quickly and efficiently.
Our Vision
Our vision is to be recognized as the most trusted and reliable provider of collision repair and glass services in Canada. We achieve this by consistently delivering exceptional customer service, quality repairs, and transparent communication throughout the process.
Our Values
- Customer First: We prioritize your needs and treat you with respect and professionalism.
- Quality First: We use only the highest quality parts and materials in all repairs.
- Transparency: We provide clear and concise estimates and updates throughout the repair process.
- Efficiency: We work diligently to complete repairs in a timely manner.
Collision Repair
- Complete repair of all types of vehicles, including cars, SUVs, trucks, and motorcycles.
- Paintless dent removal, ensuring your vehicle retains its original value.
- Frame straightening and repairs.
- Windshield and glass replacement.
- Total loss management and insurance coordination.
Glass Services
- Chip and crack repairs.
- Complete windshield replacement.
- Headlight restoration.
- Sunroof repair and replacement.
Additional Services
- Loaner vehicles available.
- Assistance with rental car arrangements.
- Transparent billing and detailed estimates.
What sets us apart?
- Lifetime Guarantee: We stand behind our repairs for as long as you own your vehicle.
- Convenient Locations: With over 80 locations across Ontario, you're never far from a trusted Assured Automotive centre.
- Customer-Focused Approach: Our team of experienced professionals prioritizes your needs and provides personalized attention to every repair.
Reviews
Positive: Incredible service, friendly staff, efficient and quick resolution of issues.
Negative: Poor customer service, unhelpful staff, failure to complete jobs as promised, lack of communication.
Summary of Reviews:
Assured Automotive Locations
- Cornwall, ON: Cassie Crash Hay gave a 5-star rating, praising Bonnie and Vince for their incredible service, making her feel at ease throughout the claim process.
- Mississauga City Centre: Navin Surujdeo gave a 5-star rating, commending the great team of people and recommending the location.
- Richmond Hill: Hannah Graham gave a 1-star rating, expressing dissatisfaction with the rude and unhelpful manager, Martin Costa, and the company's poor customer service.
- Kingston: Tanya Anderson gave a 1-star rating, mentioning that they had to wait for 2 months for their car and the company failed to call back as promised.
Customer Service and Repair Experience
- Positive Experiences: Frank Lechlitner and Christopher Barrileros-Climie both gave 5-star ratings, praising the efficient and friendly service provided by the staff. They were impressed with the quick resolution of their issues and the positive experience.
- Negative Experiences: Shawna Fournier gave a 1-star rating, expressing frustration with the staff and the company's failure to complete the job as promised. Gordon P. also gave a 1-star rating, stating that his van was taken without his knowledge and he was not provided adequate assistance or communication.
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