Serving Canada for Over 35 Years
For over 40 years, Bridgeman Plumbing & Heating Ltd. has been dedicated to providing exceptional service in the heating, cooling, and plumbing industries. Our team of expert professionals is committed to delivering top-notch solutions that not only meet but exceed our customers' expectations. We pride ourselves on our reliable and efficient workmanship, ensuring that our customers enjoy a new level of comfort and convenience in their homes and businesses.
Our Services
At Bridgeman Plumbing & Heating Ltd., we offer a wide range of services to cater to our customers' diverse needs. Our comprehensive services include:
- Heating solutions: We design and install ductless heat pumps, heat pump hot water tanks, and high-efficiency gas furnaces to keep your home warm and cozy during the cold winter months.
- Cooling solutions: Our state-of-the-art air conditioning systems ensure that your home stays cool and comfortable during the hot summer months.
- Plumbing solutions: Our expert plumbers handle a variety of tasks, including leak repairs, toilet installations, and gas fitting services.
- Gas services: We handle gas conversion, gas fitting, and poly B pipe replacement for our customers.
- Energy solutions: We help our customers save money on their energy bills by providing energy-efficient solutions like tankless water heaters and radiant floor heating systems.
Our Commitment
At Bridgeman Plumbing & Heating Ltd., we are committed to providing exceptional service, professionalism, and expertise to our customers. We adhere to the highest industry standards, ensuring that our work meets the highest level of quality and integrity. We also strive to maintain a safe and respectful work environment, treating our customers, employees, and industry professionals with respect and dignity.
Our Awards and Recognition
We are proud to have received numerous awards and recognition for our outstanding service, including being named one of the Best of the City. This recognition is a testament to our commitment to providing exceptional service and meeting the highest standards of quality and professionalism.
Our Team
Our team of expert professionals is dedicated to providing top-notch service and ensuring that our customers are completely satisfied with our work. We believe in collaboration and teamwork, which allows us to deliver exceptional results and provide our customers with the best possible solutions.
Our Brands
We are proud to feature only the best products in the heating and plumbing industry, including Grohe, Delta, Rinnai, and Noritz. We believe in providing our customers with the highest-quality products and the best possible solutions.
Our Mission Statement
At Bridgeman Plumbing & Heating Ltd., our mission is to provide professional service of the highest quality for our customers, with regard for their current and future well-being, while maintaining unsurpassed quality and innovation. We strive to promote a safe, respectful, and honest work environment that is guided by the highest standards of ethics and integrity.
Our Code of Ethics
Our code of ethics is built on the following principles:
- Service: We are committed to serving our clients with the highest degree of customer service to encourage repeat business and positive working relationships.
- Respect for the law: We adhere to all laws, regulations, and ordinances that pertain to the plumbing and gas industry.
- Safety: We maintain a clean and safe work space and service our clients as safely as conditions allow.
- Integrity: We keep our word and stand behind our work.
- Innovation: We are committed to training our staff to maintain that we are at the height of industry innovation.
Testimonials
Our customers have praised our services, stating that we are "very pleased, " "fantastic, " and "the best plumbing company we have ever worked with." They appreciate our professionalism, expertise, and commitment to providing exceptional service.
Get in Touch
At Bridgeman Plumbing & Heating Ltd., we are dedicated to providing top-notch service and solutions for our customers. If you have any queries or would like to learn more about our services, please don't hesitate to contact us.
Professionalism and Quality of Service
The majority of the reviews highlight the professionalism and quality of service provided by Bridgeman Plumbing and Heating. Many customers have praised the company for their courteous and knowledgeable staff, including Chris, Ryan, and Oliver. The installation and maintenance of heat pumps, gas furnaces, and hot water systems have been completed to a high standard, with customers pleased with the outcome.
Difficulty with Installation and Maintenance
However, some customers have experienced difficulties with the installation and maintenance of their systems. Alex Branswell reported that the company took four attempts to bring the right parts and were dis respectful to his girlfriend. Patricia Krueger was unhappy with the cost of repairs and the lack of effort to resolve the issue initially. Yaz Malhas was denied routine maintenance for his Noritz hot water system, citing the brand's quality. These negative experiences highlight potential areas for improvement in the company's installation and maintenance processes.
Follow-up and Warranty
The company's follow-up and warranty services have been praised by many customers. Kelly Meadows was satisfied with the post-installation tweaks to her heat pump, and Phil Thornton-Joe appreciated the comprehensive service provided by the company. However, Patricia Krueger was unhappy with the cost of repairs and felt that the company's warranty was not upheld in her case.
Conclusion
Overall, the majority of customers have reported a positive experience with Bridgeman Plumbing and Heating, praising the company's professionalism, quality of service, and knowledgeable staff. However, there are some areas where the company could improve, including communication and follow-up services. By resolving these issues, Bridgeman Plumbing and Heating can enhance its reputation and provide better services to its customers.
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