Business Details
Emergency
services
Veterinary Care in Scarborough, ON
West Hill Animal Clinic has been serving the Scarborough, Rouge, Durham, and Toronto communities for over 35 years, providing comprehensive veterinary care for dogs and cats. Our commitment to excellence in medical and surgical services is matched by our dedication to client education, empowering pet owners to make informed decisions. We prioritize compassionate care, honest communication, and professional integrity in every interaction. Our well-equipped hospital handles general veterinary needs including spay/neuter procedures, vaccinations, dentistry, and emergency care. Recognized by the Scarborough Mirror Readers Choice Awards for veterinary excellence, we maintain a modern facility staffed by experienced professionals.We offer preventive health programs, personalized nutrition advice, and an online store for pet supplies. Our team's expertise spans routine exams to advanced diagnostics, ensuring pets receive consistent, high-quality care. We value community trust and strive to uphold our reputation through continuous service improvements. Our Optimum Care plans provide cost-effective wellness solutions with flexible payment options. This enduring commitment to pets and their families defines our practice's legacy.
Services
Vaccinations
Dental Care
Spaying/Neutering
Emergency Care
Nutritional Counseling
Diagnostic Testing
Senior Pet Care
Parasite Prevention
Microchipping
Surgical Services
Highlights and features
- We have over 35 years of experience serving Scarborough pet owners
- Our team includes certified veterinary professionals with specialized expertise
- We offer 24/7 emergency veterinary care services
- Recognized by Scarborough Mirror Readers Choice Awards for excellence
- We provide flexible Optimum Care wellness plans with payment options
What people say
Experienced staff
Compassionate care
Excellent service
Trusted for years
Knowledgeable team
Services
Vaccinations
We provide core and elective vaccinations for dogs and cats at all life stages. Our protocols follow AAHA guidelines to protect against common infectious diseases. Vaccination schedules are tailored to each pet's lifestyle and risk factors.
Dental Care
Our comprehensive dental services include cleanings, extractions, and periodontal treatment. We use modern equipment to maintain oral health and prevent systemic disease. Education on home care is provided with every dental procedure.
Spaying/Neutering
We perform routine spay and neuter surgeries using advanced anesthetic protocols. Pre-surgical exams and pain management plans ensure patient safety. These procedures help prevent health issues and control pet overpopulation.
Emergency Care
Our clinic handles veterinary emergencies during operating hours. Services include trauma treatment, poisoning response, and critical care. We maintain emergency equipment and medications to stabilize patients requiring immediate attention.
Senior Care
We offer specialized care for aging pets including mobility assessments, chronic disease management, and quality-of-life consultations. Regular bloodwork and physical exams help detect age-related conditions early for better treatment outcomes.
People
Dr. Gawen Thompson
Lead Veterinarian
Dr. Thompson leads our veterinary team with over 20 years of clinical experience. He focuses on preventive care and complex medical cases, maintaining active veterinary licensure and continuing education in internal medicine.
Emily
Practice Manager / RVT
Emily oversees clinic operations and patient care coordination. As a registered veterinary technician with 15+ years in practice management, she ensures efficient service delivery while maintaining hands-on patient care involvement.
Sarah
Registered Veterinary Technician
Sarah provides technical support for medical procedures and client education. With 10 years of experience, she specializes in anesthesia monitoring and surgical assistance while maintaining RVT certification through continuing education.
Jazmine
Veterinary Technician
Jazmine supports veterinary services with diagnostic testing and treatment administration. She graduated from veterinary technician college in 2018 and maintains professional development in animal behavior and nursing care.
Samantha
Client Care Representative
Samantha manages client communications and appointment scheduling. With five years in veterinary client services, she focuses on ensuring positive client experiences while coordinating between pet owners and medical staff.
Questions
What veterinary services do you offer?
We provide medical, surgical, and preventive care for dogs and cats including vaccinations, dental services, spaying/neutering, emergency treatment, and senior pet care.
Do you have emergency veterinary hours?
We offer emergency care during regular business hours. For after-hours emergencies, we recommend contacting a 24-hour specialty hospital.
What is the Optimum Care plan?
This preventive wellness program offers discounted routine services through monthly payments, including exams, vaccinations, and dental cleanings with flexible payment options.
How can I schedule an appointment?
Appointments can be booked by phone during business hours. We require appointments for all services to ensure proper time allocation for each patient.
Do you accept pet insurance?
We accept all major pet insurance providers and provide documentation for claims. Our Optimum Care plans offer alternative payment solutions for routine veterinary expenses.
Are there payment plan options?
Yes, our Optimum Care wellness plans allow spreading costs over 12 months with monthly payments. We also accept debit and credit card payments for all services.
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