Empowering You to Take Control of Your Technology.
At Your IT Guy, we're passionate about helping individuals and businesses in Kitchener-Waterloo and surrounding areas resolve their technology-related issues. Our founder, a tech-savvy individual with a passion for problem-solving, recognized the need for a reliable and customer-centric IT support service that caters to the unique needs of each client.
Our Story
Our journey began with a simple mission: to provide the highest quality customer service for specific needs. With a background in IT Support Services from Conestoga College and extensive experience working with various tech companies, our founder decided to take the leap and start his own business. The goal was to provide personalized tech support that empowers individuals and businesses to make the most of their technology.
Our Services
We understand that technology can be overwhelming, which is why we offer a wide range of services designed to make your life easier. From computer repair and virus removal to teaching you how to use your device, we're here to help. Our services include:
- Computer repair and maintenance for Windows and Mac
- Cell phone repair and troubleshooting for Android, Apple, and BlackBerry devices
- Home electronics support for home entertainment systems and more
- Car infotainment system setup and troubleshooting
- One-on-one teaching sessions to help you master your device or software
- Odd jobs, such as media conversion, Android box setup, and more
Our Approach
At Your IT Guy, we're committed to providing top-notch customer service that's tailored to your specific needs. We believe in transparency, which is why we offer free estimates and include tax in our pricing. We're flexible, too, with three convenient ways to get your tech issue resolved: in-home service, remote support, or in-office visits.
What Sets Us Apart
Our passion for helping others is what drives us. We're not just IT experts; we're problem-solvers who care about our clients. We take the time to listen, understand, and address your unique needs. Our goal is to empower you to take control of your technology, not to overwhelm you with jargon or technical speak.
Summary of Reviews
The reviews highlight the excellent service provided by the tech support. Both customers, Allen Cooper and Ian B., gave 5-star ratings for their experience. They praised the fast, friendly, and affordable service, particularly mentioning the quick repair of their iPhones.
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