Transforming the Heart of Your Home, One Fireplace at a Time
At Valor Fireplaces, we are dedicated to providing high-quality hearth products that bring warmth and comfort to our customers' homes. With over 40 years of experience in the industry, we have established a reputation for excellence, reliability, and innovation. Our passion is to create products that not only meet but exceed our customers' expectations.
Our Services
We offer a wide range of products to suit different tastes and requirements. Our gas fireplaces, gas inserts, and gas stoves are designed to provide efficient and reliable heat, while our electric fireplaces and inserts offer a convenient and customizable alternative. Whether you're building a new home or renovating an existing one, we have the perfect solution for you. Our products are designed to be installed in new construction projects or when renovating a home. We also offer a variety of sizes and styles to fit any room or decor.
Design Center
Our Design Center is designed to help you find the perfect fireplace for your home. Our interactive selection tool makes it easy to choose the right size, style, and features for your space. Our knowledgeable dealers are always available to provide expert advice and guidance throughout the process.
Gas Fireplaces
Our gas fireplaces are designed to provide efficient and reliable heat. With a wide range of sizes and styles, you're sure to find the perfect fit for your home. Our gas fireplaces feature advanced technology, such as HeatShift, which allows them to continue operating even in the event of a power outage. Our outdoor-friendly options make it easy to install a fireplace in your outdoor living space.
Gas Inserts
Our gas inserts are designed to convert existing wood-burning fireplaces into reliable, heater-rated gas fireplaces. Our inserts feature advanced technology, such as AutoFire, which allows them to adjust the flame height and color to create a realistic fire effect.
Gas Stoves
Our gas stoves are versatile and can be installed in a variety of locations, including basements, inglenooks, and tight room corner configurations. Our stoves are designed to provide efficient and reliable heat, and feature advanced technology, such as HeatShift, which allows them to continue operating even in the event of a power outage.
Electric Fireplaces
Our electric fireplaces are convenient and customizable, offering a range of sizes and styles to fit any room or decor. Our electric inserts can be installed in any existing fireplace, and our electric stoves offer a range of options for those who prefer the warmth and ambiance of a gas or electric fireplace without the installation costs.
Outdoor Gas Fireplaces
Our outdoor gas fireplaces are designed to create a cozy and inviting outdoor living space. Our outdoor-friendly options feature advanced technology, such as HeatShift, which allows them to continue operating even in the event of a power outage.
Features
Our products feature advanced technology, including HeatShift, which allows them to continue operating even in the event of a power outage. Our products also feature auto-fire and outdoor compatibility, making it easy to install and operate a fireplace in any location. Our products are designed to be energy-efficient and environmentally friendly, making them a great choice for those who care about reducing their carbon footprint.
Company History
Valor Fireplaces has been in business for over 40 years, and has established a reputation for excellence, reliability, and innovation. We are committed to providing our customers with the best products and service available.
Conclusion
At Valor Fireplaces, we are dedicated to providing high-quality hearth products that bring warmth and comfort to our customers' homes. With a wide range of products and advanced technology, we are confident that we have the perfect solution for any homeowner. Contact us today to learn more about our products and services.
Poor Customer Experience
Many customers have reported poor experiences with Valor Fireplaces, including long wait times for shipment and repairs, unhelpful customer service, and rude representatives.
Reliability Issues
Several reviewers have mentioned that their Valor fireplaces have been unreliable, requiring frequent repairs and maintenance. They have also reported issues with faulty parts, including remotes and burners.
Difficulty with Warranty and Support
Some reviewers have had trouble getting help from Valor's customer service, including difficulty getting in touch with representatives, being told that issues are not covered under warranty, and being offered no solutions or refunds.
Unreliable Products
Many reviewers have reported that their Valor fireplaces have broken down frequently, requiring costly repairs and replacements. Some have even reported that they have spent more on maintenance than the original cost of the fireplace.
Positive Experiences
However, a few reviewers have reported positive experiences with Valor Fireplaces, including helpful customer service and reliable products.
Good Customer Support
A few reviewers have praised Valor's customer support, saying that representatives have been helpful and courteous in resolving issues.
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