Business Details
Your Trusted Mercedes-Benz Collision Repair Centre in Richmond
Mercedes-Benz Collision Centre Richmond stands as Canada's premier authorized Mercedes-Benz collision repair facility. Since our inception, we have specialized in restoring Mercedes-Benz vehicles to their pre-accident condition using genuine factory parts and state-of-the-art equipment. Our team of factory-trained technicians employs the same tools and techniques used in Mercedes-Benz assembly plants, ensuring precision in every repair. As an ICBC Valet-accredited facility, we guarantee our workmanship for as long as you own your vehicle.We prioritize customer satisfaction through transparent communication, timely service, and meticulous attention to detail. Our commitment to excellence extends to using solvent-free, water-borne clear coat paint for factory-perfect finishes and offering Hertz rental vehicles during repairs. With over two decades of combined experience among our leadership team, we maintain the highest standards of structural integrity and cosmetic restoration, including specialized aluminum and Boron steel repairs.
Services
Collision Repairs
Frame Straightening
Aluminum Repair
Vehicle Detailing
On-Site Estimates
Highlights and features
- We employ factory-trained technicians with specialized Mercedes-Benz repair expertise.
- Our facility uses OEM Mercedes-Benz parts for guaranteed compatibility and quality.
- We offer ICBC Valet service for streamlined insurance claim processing.
- Hertz rental vehicles are available during your repair period.
- Our structural repairs utilize Mercedes-approved Celette benches for precision.
Associations and certifications
- ICBC Valet
What people say
Top notch service
Quick and Efficient
Pristine condition
Great professionalism
Perfect condition
Services
Collision Repairs
We restore Mercedes-Benz vehicles to pre-accident condition using OEM parts and factory-approved techniques. Our precision repairs maintain structural integrity and cosmetic quality. Services include unibody frame straightening and Boron steel welding for lasting durability.
Aluminum Repair
Our certified aluminum repair facility handles specialized repairs for modern Mercedes-Benz models. Using advanced tools, we address minor dents to major structural damage. This service ensures factory-level strength and finish for aluminum components.
Vehicle Detailing
Post-repair detailing restores your Mercedes-Benz to showroom condition. We clean, condition, and polish both interior and exterior surfaces. This service includes paint correction and fabric protection treatments for comprehensive rejuvenation.
On-Site Estimates
We provide accurate, timely damage assessments at your location. Our technicians use digital imaging to document damage and generate repair plans. This service streamlines insurance claims and reduces vehicle downtime.
Frame Straightening
Mercedes-approved Celette benches enable precise frame repairs. We use fixed-point measuring systems to restore original dimensions. This service addresses severe collision damage while maintaining safety standards and driving performance.
People
Scott Walker
President
Leading strategic operations at Mercedes-Benz Collision Centre Richmond, Scott brings 18 years of automotive repair leadership. He oversees facility management and service quality assurance.
Daryl De Leon
General Manager
Daryl manages daily operations with 15 years of luxury vehicle repair expertise. He ensures adherence to Mercedes-Benz certification standards across all repair processes.
Shawn
Repair Advisor
Shawn coordinates customer repairs with personalized communication. His team completed a complex ML model restoration in two weeks, exceeding client expectations for quality and timeliness.
Peter Li
Production Manager
Peter oversees workflow efficiency with 12 years in automotive production. He implements process improvements that reduced average repair times by 20% last fiscal year.
Jonathan Pun
Training & Development Manager
Jonathan leads technician certification programs. He maintains factory training compliance for all staff, ensuring up-to-date Mercedes-Benz repair methodologies and safety protocols.
Questions
What Mercedes-Benz repair services do you offer?
We provide complete collision repairs, frame straightening, aluminum repairs, vehicle detailing, and on-site estimates using genuine Mercedes-Benz parts.
Are your technicians Mercedes-Benz certified?
Yes, all our technicians undergo factory training and use Mercedes-approved tools and techniques for every repair.
Do you work with ICBC insurance claims?
As an ICBC Valet-accredited facility, we handle direct claims processing and provide courtesy vehicles during repairs.
What are your business hours?
We operate Monday-Friday 8:00 AM to 5:30 PM at both our Richmond and Vancouver locations.
Do you offer rental vehicle assistance?
Yes, we provide Hertz rental vehicles for customers during their Mercedes-Benz repair period.
How long do typical repairs take?
Repair times vary by damage severity, but our efficient processes typically complete major repairs within two weeks.
