Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Home Health Care Solutions
Founded in 2014, Care At Home Services has established itself as a leader in delivering high-quality home care solutions across British Columbia and Alberta. Our mission is to empower individuals with compromised health conditions to live safely and comfortably in their own homes, enhancing their quality of life through personalized care. With over 72,000 seniors supported, we combine cutting-edge technology, a team of licensed healthcare professionals, and a client-centered approach to address diverse needsfrom daily living assistance to specialized end-of-life care.Accredited by CARF International, we adhere to rigorous international standards, ensuring measurable, accountable, and exceptional service delivery. Our commitment to innovation, continuous improvement, and compassionate care reflects our core values of respect, individual service, professional growth, and unconditional excellence.
Services
Personal Home Care
Companion Care
Specialized Medical Care
End-of-Life Support
Home Support Services
Chronic Condition Management
Wound & Foot Care
IV Therapy
Respite Care
Pediatric Care
Details
- Year established: 2014
Highlights and features
- We offer 24/7 live-in care tailored to individual needs
- Our team includes licensed nurses and specialized clinicians
- Accredited by CARF International for quality excellence
- We leverage AlayaCare technology for personalized care coordination
- We support over 72,000 seniors with dignity and independence
Associations and certifications
- CARF International
What people say
Compassionate caregivers
Reliable service
Effective chronic care
Personalized attention
Professional team
Services
Personal Home Care
Our Personal Home Care services assist with essential daily tasks like bathing, grooming, meal preparation, and mobility. Trained caregivers provide compassionate support while respecting client dignity and privacy. Services are tailored to individual needs, ensuring safety and comfort in the home environment. This care promotes independence for seniors and individuals recovering from illness or surgery.
Specialized Medical Care
Specialized Medical Care includes licensed nurses and clinicians managing complex health needs such as wound care, IV therapy, and chronic condition management. Our interdisciplinary team collaborates with physicians to deliver evidence-based treatments in home settings. This service ensures continuity of care for patients requiring professional medical interventions beyond standard home support.
End-of-Life Support
End-of-Life Support provides compassionate care for individuals nearing life's end, focusing on comfort, dignity, and symptom management. Our trained palliative care specialists address physical, emotional, and spiritual needs while respecting client wishes. This service includes family support and coordination with healthcare providers to ensure peaceful home transitions.
Companion Care
Companion Care addresses social and emotional needs through engaging interactions, recreational activities, and companionship. Caregivers assist with errands, light housekeeping, and meaningful conversations to combat loneliness. This service enhances mental well-being for isolated seniors while providing respite opportunities for primary caregivers.
Home Support Services
Home Support Services include housekeeping, laundry, grocery shopping, and minor home maintenance. Caregivers assist with meal preparation using dietary preferences while maintaining household organization. This service enables clients to focus on wellness without worrying about domestic responsibilities, promoting overall quality of life.
People
Suzette Penner
Clinical Director
With 14+ years in nursing, Suzette oversees clinical quality and training. She holds a BSc in Nursing from the University of Victoria and specializes in geriatric care and wound management. Her leadership ensures consistent, high-standard patient care across all services.
Rubylyn Engstrom
Operations and Business Development Director
Rubylyn manages scheduling and client relations with 7+ years in home healthcare leadership. She holds a BA from the University of Winnipeg and completed advanced operations training at Queens University and Harvard Business School.
Yasser Barsoum
Founder and Executive Vice President
Yasser brings 15+ years of financial leadership experience from multinational corporations. A Certified Management Accountant, he oversees business strategy and growth while ensuring operational excellence across all service divisions.
Art Forster
Founder and CEO
Art established the company with a hospitality-driven approach to care. With 35+ years in service industries, he focuses on creating a supportive organizational culture that prioritizes client needs and caregiver satisfaction.
Questions
What home care services do you offer?
We provide personal care, specialized medical support, companion services, end-of-life care, and home maintenance assistance across British Columbia and Alberta.
Are your caregivers certified?
All staff undergo rigorous screening and hold required certifications. Our team includes licensed nurses, wound care specialists, and trained healthcare assistants.
How quickly can services start?
Urgent care requests are typically addressed within 24 hours. Non-urgent cases begin after completing our comprehensive care assessment process.
Do you work with health authorities?
Yes, we collaborate with local health providers to supplement publicly funded care and ensure comprehensive patient support plans.
What are your service fees?
Hourly rates start at $33.61 for basic care, with specialized services priced according to required qualifications. We provide personalized cost estimates during initial consultations.
Is overnight care available?
We offer 24/7 live-in care options with caregivers available around-the-clock to meet continuous care requirements.
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