FUELLED BY EXPERIENCE. DRIVEN BY YOU.
Hillcrest Plumbing & Heating is a reputable and experienced plumbing and heating company serving Greater Vancouver and the surrounding areas. With over 60 years of experience, our certified plumbers and technicians have built a reputation for providing prompt, reliable, and thorough service to residential and commercial customers.
Our Services
We understand the importance of having a functioning plumbing and heating system, which is why we offer a wide range of services to meet your needs. Our licensed plumbers can tackle any installation, repair, or maintenance project, including leaky faucets, clogged drains, bathroom and kitchen renovations, and more. Our water heater services include same-day installation and repairs, maintenance and repair service, and top-quality products. Our sewer and drain services include underground video scoping, hydro-jet cleaning, sewer and drain repairs, and backflow testing and repairs. Our heating services include furnace cleaning and inspection, furnace repairs and replacement, boiler maintenance and repairs, and gas fireplace maintenance and repairs.
Our Store
Visit our newly renovated store at 3260 Main Street in Vancouver, featuring an extensive inventory of plumbing and heating parts, including the latest plumbing fixtures. If you don't find what you need, we specialize in tracking down hard-to-find parts for commercial and residential systems. You can also take advantage of our in-store plumbing repair services, including steel pipe cutting and threading.
Our Experience
Since 1956, our licensed plumbers and certified technicians have offered plumbing and heating services to residential and commercial customers throughout Greater Vancouver. We're proud to uphold a reputation for prompt, reliable, and thorough service. The yellow trucks of Hillcrest Plumbing & Heating have become a symbol of excellence in the Lower Mainland and Fraser Valley.
Serving the Community
Hillcrest Plumbing & Heating is proud to serve the communities of Burnaby, Langley, New Westminster, Richmond, Surrey, and more. We're your trusted Vancouver area plumbing and heating company specializing in the maintenance, repair, and replacement of plumbing fixtures, water heaters, furnaces, and boilers.
Overall Experience
The reviews are mixed, with some customers expressing frustration with Hillcrest Plumbing's customer service, while others have had positive experiences with their prompt and quality service.
Customer Service Issues
Some customers have experienced poor customer service, including being told to go elsewhere, being dismissed, and not receiving apologies for mistakes made by the company. There have also been issues with scheduling, with some customers being left waiting for hours or even days without a callback.
Installation Issues
One customer had an issue with the installation of a new toilet, which was not properly sealed with caulking. When they requested that it be added, they were told they would have to pay an additional fee.
Positive Experiences
On the other hand, some customers have had positive experiences with Hillcrest Plumbing, praising their helpful staff and prompt service. They have been able to find the necessary plumbing parts and have received detailed instructions to complete repairs.
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