Dreamed by you. Built by us. Quality that Endures.
Our Story
At The Observatory, we're more than just an eyewear boutique. We're a destination for those who appreciate the art of handmade, independent, luxury eyewear. Established in 1988 by Jeri Ann Willis and John Black, our first destination introduced alternative, independent eyewear to Edmonton with The Visionary. In 1999, we extended our vision to bring the best in independent eyewear and sunglasses from around the world to our clients. Our focus is on quality, handmade frames and lenses featuring premium materials and craftsmanship.
Our Services
At The Observatory, we offer a wide range of services designed to help you find the perfect pair of eyewear. Our team of expert opticians is trained in the latest in lens science and technology, and we feature state-of-the-art optics tailored perfectly to your visual needs. From eye exams to frame selection, we're committed to delivering a personalized experience that exceeds your expectations.
Our services include:
- Comprehensive eye exams using the latest technology
- Personalized frame selection from our curated collection of independent, luxury eyewear
- Expert advice on lenses and coatings to meet your specific needs
- State-of-the-art optics tailored to your visual needs
- Repair and maintenance services for your existing eyewear
Our Brands
We're proud to offer a curated selection of independent, luxury eyewear brands from around the world. Our brands are carefully chosen for their commitment to quality, craftsmanship, and style. From handmade frames to innovative lens technology, our brands are the best in the business.
Some of our featured brands include KUBORAUM, Cutler And Gross, and District Vision, among others.
Testimonials
Don't just take our word for it. Our clients rave about their experience at The Observatory.
"What sold me though was not only the advice on how the frames should fit but the advice on lenses - invaluable." - Grey K., Yelp Review
"The store had an excellent selection of frames - much more exciting than what I saw in the other stores. In addition, the staff didn't just sell glasses, they had the required expertise to find the glasses that fitted my face." - Linda N., Yelp Review
"Excellent service, exceptional product - truly kind and genuine people working there. It seems like they really enjoy what they do, and it comes out in the way they treat the clients." - Mary H., Yelp Review
Connect with Us
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Summary of Observatory Opticians Reviews
Excellent Customer Service
The Observatory Opticians have received numerous positive reviews for their outstanding customer service. Many customers have praised the staff for their friendly, knowledgeable, and helpful demeanor. The staff at Observatory Opticians take the time to understand each customer's needs and preferences, ensuring they find the perfect pair of glasses.
Unique Selection of Frames
The Observatory Opticians offer a unique and extensive selection of frames that cater to all tastes and preferences. Their inventory includes a variety of brands and styles, ensuring customers can find frames that suit their individual style. The staff at Observatory Opticians are skilled at suggesting frames that complement the customer's features, making the selection process enjoyable and rewarding.
High-Quality Products
The Observatory Opticians are known for providing high-quality glasses and sunglasses. Their products are durable and well-made, ensuring customers receive excellent value for their money. The staff at Observatory Opticians are also skilled at adjusting and fitting frames, ensuring they fit comfortably and meet the customer's needs.
Warranty and After-Sales Service
The Observatory Opticians stand behind their products and offer excellent warranty and after-sales service. Customers have praised the staff for their willingness to fix and adjust glasses, even years after the initial purchase. This commitment to customer satisfaction has earned the Observatory Opticians a reputation as a trusted and reliable optician.
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