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Business Details
50+ Years
experience
Emergency
services
Compassionate Veterinary Care in Thunder Bay
Highview Animal Clinic has been dedicated to providing exceptional veterinary care for companion animals in Thunder Bay since 1962. Our team of five veterinarians and 22 skilled staff members combine clinical excellence with compassionate service, offering comprehensive medical, surgical, and dental care. Accredited by the College of Veterinarians of Ontario, we maintain rigorous standards in equipment, record-keeping, and sanitation to ensure the highest quality of care.

Our commitment extends beyond treatment, with ongoing continuing education programs for staff and a focus on preventative care to help pets live longer, healthier lives. We prioritize personalized attention, maintaining open communication with pet owners throughout every stage of care. With a legacy of service and a forward-looking approach to veterinary medicine, we strive to be the trusted partner in pet health for Thunder Bay families.
Services
Preventative Health Care Medical Services Surgical Services Dentistry Radiology Emergency Care Pain Management Behavioral Counselling Pet Supplies Laboratory Services
Details
  • Year established: 1962
Highlights and features
  • We have 5 experienced veterinarians and 22 dedicated staff members
  • Our clinic has maintained CVO accreditation since 1962
  • We offer 24-hour emergency services through Smart.Vet
  • Our team participates in ongoing continuing education programs
  • We provide comprehensive care from preventative to critical services
Associations and certifications
  • College of Veterinarians of Ontario (CVO)
Services
Preventative Health Care
Our preventative care programs focus on disease prevention and early detection through regular checkups, vaccinations, and wellness exams. We offer specialized programs for puppies, kittens, adult pets, and senior animals to ensure lifelong health. Our services include nutritional counseling and vaccination schedules tailored to each pet's specific needs.
Medical Services
We provide comprehensive medical services including cardiology, dermatology, endocrinology, and internal medicine. Our diagnostic capabilities include radiology, ultrasonography, and laboratory testing to accurately identify health conditions. Our team develops customized treatment plans for chronic conditions and acute illnesses.
Surgical Services
Our surgical services cover routine procedures like spaying/neutering as well as complex orthopedic and soft tissue surgeries. We maintain strict anesthesia protocols and monitoring during all procedures. For specialized cases, we collaborate with board-certified veterinary surgeons to ensure optimal outcomes.
Dentistry
We offer complete dental care including cleanings, extractions, and treatment of oral diseases. Our services address periodontal issues, tooth fractures, and other dental conditions that affect pet health. Regular dental maintenance helps prevent systemic infections and improves overall wellness.
Emergency Care
Emergency services are available through our partnership with Smart.Vet for after-hours critical care. During regular hours, we prioritize urgent cases requiring immediate attention. Our team handles trauma cases, acute illnesses, and other veterinary emergencies with specialized equipment and protocols.
People
Dr. Jan Lacroix
Veterinarian
Graduated from Western College of Veterinary Medicine in 1992. Has practiced in Thunder Bay since 1999, specializing in small animal care. Active in continuing education and community veterinary initiatives.
Dr. Melanie Tallon
Veterinarian
Ontario Veterinary College graduate with special interest in emergency medicine. Returned to Thunder Bay after completing an internship and working in Vancouver. Active in local veterinary education programs.
Dr. Warren Peterson
Veterinarian
Practicing since 1977 with expertise in orthopedic and soft tissue surgery. Has been part of the Highview team since 1977 and maintains active involvement in continuing education programs.
Dr. Drew Manuel
Veterinarian
Recent graduate of Ontario Veterinary College who returned to Thunder Bay to practice. Focuses on compassionate care and community-based veterinary medicine.
Dr. Hailey Smallwood
Veterinarian
Newly graduated from Ontario Veterinary College with strong community connections. Specializes in small animal care and preventative medicine for companion animals.
Questions
What veterinary services do you offer?
We provide preventative care, medical treatment, surgical procedures, dentistry, emergency services, and pet supplies for small animals.
Are you accredited by veterinary organizations?
Yes, we maintain accreditation from the College of Veterinarians of Ontario with regular facility inspections and quality standards.
Do you offer emergency veterinary care?
Yes, we provide emergency services through Smart.Vet after regular business hours for existing clients.
How can I schedule an appointment?
Call us at (807) 767-1615 during regular business hours to schedule appointments for preventative or medical care.
What areas do you serve?
We primarily serve Thunder Bay and surrounding areas in Northwestern Ontario for companion animal veterinary care.