Passionate about Home Comfort and Efficiency
Sterling Plumbing & Heating is a trusted team of experienced professionals dedicated to maximizing your home's efficiency, safety, and comfort. With over 200 skilled technicians across Western Canada, we proudly serve residential and commercial clients alike.
Comprehensive Services for Every Season
Our comprehensive services cover all aspects of heating, plumbing, and cooling. We proudly offer:
Heating
- Comprehensive furnace and boiler maintenance, repair, and installation
- Boilers and radiant heating system installation and repair
- Seasonal tune-ups to optimize efficiency and performance
Cooling
- Expert A/C system installation, repair, and maintenance
- Comprehensive inspection and diagnosis of cooling issues
- Repair or replacement of malfunctioning components
Water Heating
- Detailed water heater troubleshooting, repair, and installation
- Conventional and tankless water heater options available
- Regular inspections to ensure optimal performance and efficiency
Additional Services
- Comprehensive plumbing services, including repairs, installations, and inspections
- Water filtration systems installation and maintenance
- Comprehensive seasonal inspections and maintenance plans
Exceptional Customer Care
At Sterling, we prioritize exceptional customer care. Our team is known for:
- Responsive service: Real-time tracking and updates on technician arrival times
- Flexible scheduling: Convenient online booking and convenient service windows
- Expert knowledge: Experienced technicians with deep understanding of various systems
- Honest communication: Open and clear explanations of issues and solutions
- Competitive pricing: Affordable rates and various financing options available
Experience the Sterling Difference
With Sterling, you get more than just technical expertise. We believe in building lasting relationships with our clients through:
- Personalized and attentive service
- Friendly and respectful technicians
- Commitment to transparency and open communication
- Continuous communication regarding project updates and timelines
Contact us today to schedule your free consultation and experience the Sterling difference!
Summary of Customer Reviews
Sterling Plumbing and Heating has received mostly positive feedback from customers, with a few exceptions. The company has been praised for its professionalism, reliability, and fair pricing.
Positive Feedback
Customers have appreciated the quick response times, efficient solutions, and friendly service provided by the company's technicians, such as Braden. Some customers have also highlighted the fair pricing and the company's commitment to finding cost-effective solutions.
For example, Adrienne Allen praised Braden for his kindness, professionalism, and efficiency in fixing her furnace, noting that the bill was less than quoted. Tara Potter Dujardin commended Braden for his excellent service and appreciated Rhonda for fitting them in quickly. Don Stanley had a positive experience with the plumbing issue and appreciated the upfront discussions with the technician, finding the repair price to be fair. Mariann Rivard appreciated the quick response to her heating issue and found the company to be professional, reliable, and fair.
Negative Feedback
However, there were a couple of instances where customers had negative experiences. Tricia Toffoli had a terrible experience with the company, feeling that they were only out to rip people off. She will never recommend their service to anyone and criticized the customer service.
Overall
In general, Sterling Plumbing and Heating has received positive feedback from customers for its professionalism, reliability, and fair pricing. While there were a couple of negative experiences, the overall sentiment is positive.
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