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Who We Are
At Local Computer Services, we take pride in being a friendly and personable business that has been serving the Bow Valley community for over 15 years. Our expertise lies in providing top-notch remote and on-site computer support services that cater to the diverse technological needs of our clients. We strive to build long-lasting relationships with our customers by offering excellent communication skills, good value, and exceptional friendliness.
Our Story
Our journey began with a passion for fixing, setting up, reviving, networking, building, and speeding up computers. Over the years, we have expanded our services to include consulting, tutoring, recovering files, and providing support for small businesses. Our team of experts has honed their skills in delivering efficient and effective solutions that meet the unique needs of each client. We believe that our strengths in communication, value, and friendliness set us apart from other computer service providers.
Our Services
At Local Computer Services, we offer a wide range of services designed to keep your computer and technology running smoothly. Our services include:
- On-site and remote repairs for Windows and Mac computers
- Virus removal, file recovery, and reformatting
- Setting up wireless networks, backup systems, and new computers
- Upgrades such as solid-state hard drive (SSD) installations and RAM memory additions
- Computer maintenance, including immunization from viruses, Spyware, and Adware
- New computer selection and building services
We understand the importance of staying connected and productive, which is why we offer flexible solutions that cater to your specific needs. Whether you need help with a virus removal or setting up a new computer, we are here to assist you every step of the way.
What Sets Us Apart
At Local Computer Services, we believe that our unique approach sets us apart from other computer service providers. We limit our advertising and overhead costs, which allows us to pass the savings on to you. Our friendly and personable approach ensures that you receive exceptional service that is tailored to your needs. We take pride in our excellent communication skills, which means that you will always understand what was wrong with your computer and how we fixed it.
Positive Experience
The reviews highlight a consistently positive experience with Local Computer Services (LCS), a company owned by Graham. All reviewers have given LCS and Graham a perfect 5-star rating. From the outset, review authors praise Graham's responsiveness, professionalism, and expertise.
Efficiency and Punctuality
Graham is commended for his punctuality and efficiency. Reviewers mention that they dropped off their devices at a specific time and were able to pick them up later the same day, with Graham's team working diligently to resolve the issues. Graham is also described as fast in responding to messages and requests, often providing immediate help when available.
Knowledge and Problem-Solving
Reviewers appreciate Graham's extensive knowledge of various technologies, including laptops, computers, Smart TVs, and software. His ability to communicate complex issues in a clear and understandable manner is also praised. Graham is described as a wealth of information and help, going beyond mere technical support to offer guidance and advice.
Customer Service
The reviewers uniformly express appreciation for Graham's excellent customer service. He is described as friendly, trustworthy, and reliable, with a willingness to help in person, over the phone, or online. Graham's rates are perceived as fair, and he is recommended by several reviewers to others, including friends, family, and business associates.
Community Focus
Some reviewers mention that Graham serves Canmore, Inglewood, and other areas in Alberta, highlighting his commitment to serving the local community. His love for cats is also mentioned, with some authors noting that this personal touch makes them feel more at ease.
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