Business Details
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Your Trusted IT Services Partner in Calgary
Founded to address gaps in traditional IT service models, Caffeinated Computer Consulting delivers tailored technology solutions prioritizing client relationships and proactive support. Our team combines technical expertise with a deep understanding of business operations to provide managed IT services, cybersecurity frameworks, and strategic planning. With a focus on Calgary's small-to-midsize enterprises, we offer scalable service tiers - Economy, Economy+, and Fully Managed - designed to align with varying operational needs while maintaining predictable pricing structures.Our approach emphasizes continuous improvement through quarterly or monthly strategic reviews, 24/7 monitoring systems, and customized security protocols that address evolving cyber threats. By maintaining transparent communication channels and prioritizing client education, we aim to transform IT from a cost center into a strategic business enabler.
Services
Managed IT Services
IT Security Solutions
Cloud Services
Business Continuity
Outsourced CIO
Highlights and features
- We provide 24/7 proactive IT monitoring and rapid response support
- Our tiered service plans offer scalable technology solutions for growing businesses
- Specialized cybersecurity frameworks protect against evolving digital threats
- Monthly strategic IT consultations included in premium service plans
- Proven track record with Calgary's oil & gas, engineering, and real estate sectors
What people say
Smooth transition process
24/7 responsive support
Proactive security enhancements
Regular strategic reviews
Knowledgeable technicians
Services
Managed IT Services
Our tiered managed IT services provide comprehensive technology support through proactive monitoring, strategic planning, and rapid response protocols. Three service levels - Economy, Economy+, and Fully Managed - offer escalating features including quarterly or monthly strategic consultations, 24/7 network monitoring, and business continuity planning. Each plan includes software patch management, antivirus protection, and performance optimization tailored to Calgary businesses' specific operational needs.
IT Security Solutions
Enterprise-grade security frameworks protect against evolving cyber threats through multi-layered defense strategies. Services include vulnerability assessments, firewall management, email security protocols, and employee training programs. Continuous monitoring systems detect and mitigate threats in real-time while regular system updates address emerging security risks. Our approach combines technical safeguards with staff education to create comprehensive protection against data breaches and ransomware attacks.
Business Continuity
Customized business continuity plans ensure operational resilience during technology disruptions. Features include automated data backups, rapid system restoration protocols, and infrastructure redundancy planning. Storage solutions scale from 250GB to 46TB with automated failover capabilities. We implement tested recovery procedures to minimize downtime while maintaining regulatory compliance for sensitive business data and client information.
Outsourced CIO
Virtual Chief Information Officer services provide strategic technology planning aligned with business objectives. Monthly or quarterly strategy sessions analyze IT infrastructure efficiency, identify digital transformation opportunities, and develop technology roadmaps. Our consultants help organizations leverage IT investments for competitive advantage while maintaining budget predictability through comprehensive technology lifecycle planning and vendor management.
Cloud Services
Secure cloud migration and management services optimize business operations through scalable infrastructure solutions. We implement hybrid cloud environments combining private and public cloud resources with enterprise-grade security measures. Services include cloud storage management, software-as-a-service integration, and cloud-based application hosting with 24/7 monitoring. Our solutions focus on improving operational flexibility while maintaining data protection compliance for Calgary businesses.
People
Jon VanDyke
CEO
Jon founded Caffeinated Computer Consulting after identifying significant gaps in traditional IT service models. With extensive industry experience, he developed a client-centric approach emphasizing relationship-building and strategic alignment. Jon leads the company's technology vision while maintaining direct client engagement through regular strategic consultations.
Questions
What managed IT service levels do you offer?
We provide three service tiers: Economy (semi-annual reviews), Economy+ (quarterly reviews), and Fully Managed (monthly consultations) with escalating features and response times.
How do you handle cybersecurity threats?
Our multi-layered security approach includes 24/7 monitoring, vulnerability testing, email protection, firewall management, and employee training programs to prevent data breaches.
Do you provide disaster recovery solutions?
Yes, our business continuity plans include automated backups, infrastructure redundancy, and rapid recovery protocols with storage options from 250GB to 46TB.
How quickly do you respond to IT issues?
Response times range from 1 business hour (Fully Managed) to 3 business hours (Economy) with 24/7 help desk support available for all clients.
What industries do you specialize in?
We primarily serve Calgary's oil & gas, engineering, and commercial real estate sectors with technology solutions tailored to these industries' specific requirements.
How do you ensure service quality?
We maintain quality through regular strategic reviews, client feedback systems, and continuous staff training to stay current with evolving technology standards.
