Business Details
28 Years
experience
Reliable Telecommunications Solutions in Canada
ISP Telecom has been a trusted provider of advanced telecommunications solutions since 1998, specializing in wholesale, VoIP, and ISDN PRI services tailored to client needs. Our expertise in transitioning from traditional TDM to IP-based digital phone solutions positions us as industry leaders. With a management team boasting 25 years of experience in the carrier sector, we maintain strong partnerships with global fixed-line and long-distance carriers to support operations across North America and Europe. Our commitment to responsive service and innovation has established us as a carrier of choice for quality VoIP solutions. We offer a comprehensive suite of services, including SIP trunking, aggregated PRIs, DIDs, and LNP, supported by flexible billing systems.Our facility-based infrastructure ensures direct connectivity to the Public Switched Telephone Network, delivering superior voice quality and reliability. As a registered CLEC in Canada since 1998, we provide 24/7 technical support and extensive coverage across 93% of Canadian metropolitan areas. Our focus on disaster recovery planning, scalability, and cost-effective solutions helps clients reduce telecom expenses while enhancing efficiency. We continuously expand our network, recently adding five new LIR locations in Canada to improve on-net coverage. Our dedication to evolving industry standards ensures clients receive cutting-edge, future-ready telecommunications infrastructure.
Services
SIP Trunking
VoIP Services
ISDN PRI
Local Number Portability
Toll-Free Numbers
DID Allocation
On-Net Termination
SMS Services
eFax Solutions
Long Distance
Details
- Year established: 1998
Highlights and features
- We have 26 years of experience in telecommunications since 1998.
- Our network covers 93% of Canadian metropolitan areas.
- We offer 24/7 technical support for all services.
- Our solutions include patented SIP trunking and flexible billing systems.
- We are a registered CLEC with direct PSTN connectivity.
Associations and certifications
- CLEC
Services
SIP Trunking
Our SIP trunking service combines Canadian local access with Voice over IP flexibility, offering 23 simultaneous call paths per trunk. Using G.711 codec for toll-quality audio and G.729 for bandwidth efficiency, we ensure seamless integration with IP-PBX systems. Our facility-based infrastructure connects directly to the Public Switched Telephone Network, reducing latency and improving call reliability for businesses across North America.
Local Number Portability
We process efficient LNP transfers for Canadian wholesale customers, allowing businesses to retain phone numbers when switching providers. Our automated portal streamlines requests, with DID porting completed in 5 business days and toll-free numbers in 3-10 days. This service maintains continuous connectivity without downtime, supported by our extensive network of native Canadian DIDs.
On-Net Termination
This service leverages our extensive on-net facilities to terminate calls through direct connections to local exchanges. Available via SIP or TDM protocols, it provides superior network quality and competitive wholesale pricing. Covering major Canadian metropolitan areas, it ensures stable connectivity for VoIP service providers and international carriers requiring reliable call termination solutions.
DID Allocation
We allocate Canadian and US telephone numbers for PBX integration, supporting individual workstation assignments without physical lines. Features include nomadic 911, P2P SMS/MMS, and API tools for automated provisioning. Our network connects to major CLECs, ensuring efficient call routing and access to a large pool of native DIDs across Canada and the US.
Toll-Free Services
Our toll-free service provides North American numbers that allow callers to reach businesses at no charge. Issued by NANPA, these numbers support inbound calls from Canada, the US, and Caribbean regions. The service integrates with existing VoIP infrastructure, offering scalable solutions for customer service lines and business communications.
Questions
What services does ISP Telecom offer?
We provide SIP trunking, VoIP, ISDN PRI, local number portability, toll-free numbers, DIDs, on-net termination, SMS, eFax, and long-distance services.
Which areas does ISP Telecom cover?
Our network covers 93% of Canadian metropolitan areas, including Toronto, Montreal, Vancouver, and recently expanded LIR locations.
How quickly can services be set up?
SIP trunking can be activated in as little as 2 business days with our automated provisioning tools.
Is 24/7 support available?
Yes, we provide round-the-clock technical support for all our telecommunications solutions.
What makes ISP Telecom different from competitors?
We combine facility-based infrastructure, direct PSTN connectivity, and 26 years of industry expertise to deliver reliable, scalable telecom solutions.
