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Who We Are
West Coast Family Medical Clinic is a trusted healthcare provider in Sooke, BC, offering comprehensive, personalized care for the entire family. Led by a team of experienced Family Physicians, Nurse Practitioners, and other healthcare professionals, we are dedicated to delivering high-quality, evidence-based healthcare services that meet the unique needs of our patients.
Our Mission
Our mission is to empower our patients to take an active role in their health and well-being. We provide a compassionate and supportive environment where patients can receive compassionate care, guidance, and treatment for a variety of medical concerns.
Our Services
West Coast Family Medical Clinic offers a wide range of services, including:
Chronic Disease Management
- Individualized management plans for conditions such as diabetes, heart disease, and high blood pressure.
- Regular monitoring and medication adjustments.
- Patient education and lifestyle support.
Outreach Clinics
- Regular clinics providing specialized care in areas such as women's health, mental health, and travel medicine.
Urgent Care Clinic
- Convenient access to a Primary Care Provider for urgent medical issues, even if you don't have a regular provider.
- Open to patients from Sooke to Port Renfrew.
Additional Services
- End-of-life care
- Team-based care for complex medical conditions
- Comprehensive health assessments and screenings
- Vaccinations and immunizations
Our Team
Meet our exceptional team of healthcare professionals who are committed to providing compassionate and personalized care to every patient. We have skilled Family Physicians, experienced Nurse Practitioners, a team of talented Allied Health Care Providers, and dedicated Medical Office Assistants.
We are here to help you achieve optimal health and well-being. Contact us today to book an appointment and experience personalized healthcare at its finest.Overall Review
The West Coast Family Clinic has received mixed reviews from patients, ranging from positive feedback about the staff and their efficiency to negative experiences with technical issues, staff shortages, and poor treatment by some doctors.
Positive Feedback
Patients have praised the clinic for its friendly and efficient staff, with some recommending the clinic to others. The staff has been described as welcoming and accommodating, particularly on short notice.
Negative Feedback
However, several patients have reported difficulties with the clinic's booking system, both online and over the phone, which has led to frustration and disappointment. There have also been complaints about the clinic's handling of mental health issues, with some patients feeling dismissed and unhelped by certain doctors. Furthermore, concerns have been raised about the clinic's approach to addressing staffing and funding shortages, which has resulted in a perceived lack of care and attention towards patients.
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